Can Mweb please assist!!! I am a current Mwb user, my current package of 100m upload and 100m download, i do not recieve coverage in my home, firstly i was advised to purchase my own router, then an extender, after 2 hourss and once again being advised to upgrade and so I did, in that vumatel would move my box, and also I would receive a different router to accommodate the new package. I recently "upgraded" from 4MB uncapped ADSL to 10MB "uncapped" fibre on MWEB via Open Serve (Telkom). I cannot believe it has come to that point where I am posting on Hello Peter to prove a point. I legally have a 3 month "cooling off" period and am considering using this. It’s really easy. I had to tie the broken line to a burglar bar to stop flapping in the wind in front of my front door when upgrading I was informed that vumatel will contact me and advise of the modem and also the range, after clicking on the upgrade, I now am informed there is nothing they can do as I am a mweb subscriber and therefore I do not qualify, however I still do not have any information from Mweb/Vumatel as to why I do not qualify? Op 2021-01-14 het die wifi afgegaan 3 keer. MWEB’s packages include a phone number for its VoIP service, MWEB Talk. Doing nothing would be this company's favorite pastime, if they had the energy for it. You can find contact details for MWEB.co.za above. The location of my business was once upon a time a "residential premises", it has for the past several years become a "commercial premises" and therefore the address has changed. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. How difficult can it be to amend the cell number and delivery address. Comments section policy: MyBroadband has a new article comments policy which aims to encourage constructive discussions. We have contacted the telephone numbers supplied by you to no avail. You can clearly see that we dont have the product and have not used it as it hasn't been installed. Mweb is an Internet Service Provider based in South Africa since 1997. Good day, I applied for a fibre line at mweb, On 29th November. I call their call center and they still haven't corrected my mobile number to the correct mobile number. If MWEB cares kindly contact Barbara on 082 784 7238. Subject: Re: Ticket MWB15838978 - Re: Documentation requested i have just signed up with mweb who clearly proved everyone right about there bad service and customer service. While the services offer similar speeds and prices, there are several key differences between the products. Then this Mweb Fibre deal is right for you! On the third call I made a few working days after call#2 was made, I needed to re-explain the issue, which was very unprofessional, and I offered to send in images of the damages as proof. Your service sucks!!! CHRIS In other words: I don't have an activation code and I, m paying for it! Since mid october 2020, emails dont send or arrive cel phone Oliver Marais, We moved. © 2004-2021 ComplaintsBoard.com. Good day, Meaning I cannot get a sms with a Pincode. Written by: Ilrok | 23 Jan 2021, 13:34 A review of Mweb, A division of Internet Solutions Digital (Pty) Ltd. They let the Fibre line hang loose fr If i'm not getting positive feedback today I will complain about this poor service on external websites. URGENTLY. Then you call customer service and wait for like over 20 minutes to be helped, MWEB does not offer a call / toll free number so calling from a cell phone can get expensive. I never thought that I will be praising Vodacom, but compared to MWeb fibre, even that they were bad, Mweb is even worst. I want to change the cell phone number with no success. They send Vumatel to come install the Fibre line on 19 Desember. If you want a website for your small business or personal blog, you will need a domain and a web hosting package. ... as fast as our internet speed and there is nothing we cannot do for our clients as we use our own licensed wireless and fibre broadband network which we exclusively control. Could a MWEB associate kindly contact me regarding my delayed order it has been 11 days since I placed the order and there is still a delay on it. Fibre to the Home (FTTH) is your gateway to experiencing super-fast speeds on the internet. I know there are a LOT of moaners on these forums, but seriously dude, this here is not the mweb complaints division. Or I need a hell of a good explanation of how my router is not counting the correct data. Groete Gilbert Please provide me with an escalation email address. Can never get hold of them. Octotel installed the 1st of October and Mweb had the router delivered on the 2nd of October which... Hi there With the improved bandwidth throughput of Fibre you’ll have a more stable connection with lower latency. I need my sim card asap as I am working from home. Ek sukkel al van Junie 2020 met my fibre lyn. No one seems to want to assist us with the fibre installation, no one cares!!! But nothing. Account number is [protected]. Was promised call backs but nothing. Find affordable Fibre, LTE, and ADSL internet packages and more deals at MWEB, or call us today 087 700 5000! I need to see a report with how I used 30GB last month as requested, because a consultant from Mweb confirmed I used 25gb which makes no sense if my contract is for 20GB. Find the right product. I require the urgent assistance of a senior person at Mweb as currently the people we dealing with are rather average. I have never come a cross a company so useless and difficult to get hold of but suppose they are going the same way as all south African government run departments they just do not care. I eagerly wait for a call. Sent: Monday, 19 October 2020 15:08 Afri Host (South Africa): 14 reviews, 0 support responses, 0 testimonials, 36 products, 0 promotions, 4 socials, 44141 hosted, Alexa #14732, since 2006 MWEB said it tries to help clients choose a product that matches their usage behaviour. There was an outage with mweb in our area friday the 2nd of october in linmeyer. I have called Mweb thrice about this and 3 working weeks later have not received any feedback. a normal agent should not have done that, a normal agent would send a new box as per contractual agreement Check the internet coverage in your area and find the best Fibre, LTE, and ADSL deals for you by MWEB or call us today 087 700 5000! very appalling service . Installation will be free for the first 8 metres of trenching from the nearest fibre point. Moved house and applied to move our fiber over 2 weeks ago but nothing has happened. I could not get hold of Vumatel about this issue, as this was done with MWEB, so I explained what had happened on the first call and asked to make a complaint and was told that the call is recorded so the complaint will be logged. Efforts to get help telephonically are a joke, the phone has rung for 45 minutes unanswered. Their marketing department was full of promises, none true! At first I was told I already have a pending deal as per my address given which I couldn't understand as this was t I tried for several months to find an email-address, but I couldn't. Then this Mweb Fibre deal is right for you! If more than 8 metres of trenching is required, Openserve charges R182.40 per extra metre. The table below summarises the monthly prices of MWEB and Telkom’s uncapped fibre services on Openserve. Get blocked because cannot speak to anyone because they are sending OTP to old cell phone number. Then build your website. Telkom is government owned & part of the problem; they keep charging customers who cant drop their contract unless they pay to cancel their contract.. We continue to pay and telkom/mweb doesnt give service. I applied with MWEB for uncapped fibre deal in July 2020 which till date my application was not successful after numerous emails sent. Ek het 08:00 geskakel en met Michael gepraat hy dit aangesit 12:00 het dit weer afgegaan het toe met Laura McKenzie gepraat sy het dit weer aangesit, om 17:45 het ek weer geskakel en met Mpolela gepraat en sy het gese ons moet die broadband konneksie toets om te kyk of daar n fout op die lyn is en of die router foutief is. MWEB order number X5978669. Home-Connect is brought to you by CipherWave. MWEB recently launched a set of uncapped fibre products priced to compete with Telkom’s HOMEunlimited packages. We had our fibre line installed at our house a couple of weeks ago. # ConnectHome # ConnectedLife # OpenserveConnect See More. Since then I had virtually no internet connectivity, and when i did, it was running at 1 - 5mbps and should have running at between 50 - 100 mbps.. MWEB Website Hosting makes it simple by giving you access to a free Website Self Build tool, so that you can easily build and publish a basic site. Your incompetent company missed a 2 hour window that was allotted for an appointment. I have been waiting since the 2nd of December for my fibre line. “Throttling does not apply during the first 14 days after signup and daily between midnight and 08:00,” said MWEB. I am appalled at the poor service, I have been with Mweb for more than 10 years, and cannot believe they treat a valued customer in this regard. As of October 1st you've taken R1300 Fibre FAQ's. :erm: With 20 posts, at the moment you look like "just-a-moaner" member. I spent alot of money making Mweb my ISP as they were a household name regardless of other ISPs having better offers, but this customer service is pathetic and I cannot ignore this. Two technicians were sent to my home from VUMATEL to check and locate break. Which means I was allocated a total of 20GB. notifications about any updates related to this review A few working days later I made another call to follow up as I did not get feedback on the issue and complaints made on the recorded calls about what had happened, and no quote for a the fibre line to be installed. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with MWEB.co.za Customer Service. My account number is 982996. 087 no and 021 no's called. expires in 23 days. Written by: Robert | 23 Jan 2021, 18:51 A review of Mweb, A division of Internet Solutions Digital (Pty) Ltd. Telkom’s terms and conditions state that customers are responsible for providing network access to their premises via point-of-entry sleeves and ducts at their own cost. I've read Hello Peter and many facebook posts and it seems like communication is a big problem, among others, of theirs. Contact information for MWeb ISP. All rights reserved. Can a functional person call me at [protected] URGENTLY, Ive had 3 technicians at my home an today I have given the full story to 4 different agents all of whom said I must hold on and xfered me in line. fibre upgrade -misconception- Apalling/misleading service, Denise van Ginkel — Modderfontein, South Africa, Kash2 — Cape Town, Western Cape, South Africa. REFUND THE MONEY IMMEDIATELY Today, 20 January, it has still not been connected, although I have been billed monthly for service. I really need to contact them urgently but with no success. R529 for 10Mbps on CenturyCity Connect, R599 for 10Mbps on Frogfoot. Uncapped fibre packages. When I enter the activation code, they says it is wrong. This has been a terrible experience with Mweb and I would like everyone to know about this. i have called mweb 8times and spend 200 rand just too be hunged up and failed call back We still had to internet... On the 2nd of June 2020 I ordered the Mitchells Fibre and paid the R399 I received a voucher number as I wa... Good day One would think in 2020 Mweb would have a data number so that persons calling can use their home wifi. ‘Fibre’ is the actual technology. Today my internet is down, I am informed that I will not be receiving my router as I am a current mweb user, that package is only for non mweb users. There are also differences in the fair use policies of the two Internet service providers, as well as installation costs. I have called, emailed, facebook messaged, used the App Mweb cannot seem to help us with an Internet connection because according to their system, the address remains on the residential premises and therefore remains on the old address. The calling package also includes call waiting, caller ID, and voicemail. Initial MWEB.co.za complaints should be directed to their team directly. Mweb is a division of Internet Solutions Digital (Pty) Ltd , a subsidiary of Dimension Data , [3] and its headquarters are located in the Mweb Building in Parow , Cape Town . Your call centers are so cued up and when you get someone that picks up they need to transfer you … i have moved recently to mweb and took my hauwei Mitchell Plain fibre box with me.. i have received my activation notification from mweb 10 minutes after signing up and wifi information but i was not given a modem i need this too work for work. When I downloads the AVG Internet Security (from Mweb's webpage) I, m told that I have only the "trial" and that it Choose an MWEB hosting package. I moved to MWeb fubre around 3 months ago. Get the perfect Fibre to your home today! My mail server locks out because MWEB decide to lock all persons out who still have the old seven digit password, no warning, no email. MWEB. Our order with Mweb was placed before we even had the fibre installation done at our ho Why I was not contacted before switching me over, and also now, Why I still do not have internet. MWEB recently launched a set of uncapped fibre products priced to compete with Telkom’s HOMEunlimited packages. Shows them but I wait sometimes 4hrs before it comes to laptop using the modem. Service provider with no respect for its customers. After a shocking service and being send from pillar to post and (i need the fibre as my kids are homeschooling, i have no option to cancel the order as the service is extremaly below service -100000. I now get a slower connection throughout the house. Hoor graag van U. HelloPeter’s Best Internet Service Provider. We are thoroughly disgusted with MWEB service. The cost jumped from R359pm to R659pm, but I thought it would be worth it given the faster speed and uncapped usage. agent told me she will send information to vumatel and it will take 24 to 48 hours for there response to mweb and will rely back too me The following day I called MWEB to follow up on this as this was logged with them and there is a record of who was assigned to my ticket I logged online. MWEB. 2 days later no response. Now, I knew going in there would be a fair usage policy, as there is with most (not all!) Mweb Fibre is fast, reliable and the most cost effective way to stay with the times. On 9 December my MWeb was, supposedly, connected. Please explain. i have given my information as follows I then spoke to someone called - Ahmad Hansia from -Britelink at the email address - [protected]@britelink.co.za - and forwarded him the thread I sent to Majdee from Mweb, which included the images and timestamps. Initial MWEB.co.za complaints should be directed to their team directly. Even my night surfer data started at 20GB ? Please stop closing my queries. No or bad communications, no skilled staff on their call desk. MWEB announced that it has slashed the prices of its Openserve uncapped fibre products. I sent an email to [protected]@mweb.com. MWEB is currently offering a special, charging R1,780 for installation. Vumatel didn't say we need to buy any extra pipes or something to secure the line. My Mweb account number is: [protected] A review of Mweb, A division of Internet Solutions Digital (Pty) Ltd. [protected]. after 5 calls yesterday and 3 calls today, being put through to every department, I still don't have internet due to vumatel upgrading my package, the call gets put down when I enquire on the service. To: MWEB Password Team ; [protected]@mweb.com ; MWEB Technical Support Fibre uses optical cables to carry data via light, which makes it the fastest internet you can get – up to 50x times faster than the fastest ADSL available in South Africa. Would be nice if someone from mwed would do there jobs. Stay away from both of these companies. Use this comments board to leave complaints and reviews about MWEB.co.za. Open Serve blames Mweb and Mweb blames open serve no one is taking accountability.. Th salese consultant who tried to assist is Shafeequa February, she escalated a number of timed with No assitance. Your "service" has been shocking!! signed me up for an additional two year contract (without my consent or knowledge) when all I did was change my package option. I have also left a complaint about VUMATEL on Hellopeter and will probably do the same about Mweb if this gets ignored also. Then this Mweb Fibre deal is right for you! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I would like all recording as per conversations for communication. This is daylight robbery. Therefore I decided to complete the "file a complaint" on Mweb Complaints. Discuss the issues you have had with MWEB.co.za and work with their customer service team to find a resolution. November 26, 2020 at 9:21 PM ... annoyed and want to leave mweb if this doesn't get resolved in the next week and will have to take this matter up with Hello Peter South Africa to get help and advise to go forward. I called MWEB 27 November about a break in my fibre line that needed repair, I work from home. Once the operator comes on line, she does not offer to call you back, all call costs are for the client. My account number is [protected] The timestamp shows I sent this email - 03.12.2020 and have still not gotten any feedback on this since. I switched over to Fibre on the 28th February using Mweb as the ISP. About Fibre? I do thank you for taking the time to read this and look forward to a response. I applied for a fibre line on the 2nd of December still waiting every time I call I speak to someone who has no idea what they doing and call me the next day to ask me exactly what I told them the day before. Ek will weet wat is die volgende stap, want ek kan nie so aangaan met sulke diens nie. Want to be online? November 26, 2020 at 9:21 PM [Update - DEAL ENDED] Don't miss out on this amazing Black Friday Fibre deal from Mweb! Mweb have shown me that you are not contactable unless you have a technical problem that team seems to respond very quickly, but your sales team is not doing their work, and please should anyone be nice enough to call me do not bring up terms and conditions now, up well past that stage When it comes to Fibre, what’s what? Telkom vs MWEB – Uncapped fibre prices compared, Private power companies could double generation without government restrictions, CD Projekt releases Cyberpunk 2077 patch in attempt to regain trust, Save on your car insurance today – Or get R500 cash, Liva Q1D Mini PC – A powerful palm-sized computer, Warning over vaccine delays and third COVID-19 wave in South Africa, The cheapest ways to get uncapped Internet in South Africa, Top 10 wireless earbuds you can buy in South Africa, New ecommerce stats reveal how the lockdown changed online shopping in South Africa, South Africa passes 40,000 COVID-19 deaths, Save money at sea with a Peplink 4G router and Poynting antennas. Which smartphone brand do you think has the best camera? When you try to get hold of them it is impossible. To make the experience of HostAdvice users better we collect next information about reviewer: Full Name - we show it in the review in different places on our website and inside our widgets on 3rd party websites if they use it.. Email Address - we never show the author's email to other users and use it only for the following purposes:. These thresholds vary depending on the product and can change. From: Oliver Marais You know what. Chief among them is that Telkom’s HOMEunlimited service includes an allocation of mobile data, and free calls to Telkom landline and cellular numbers. We are trying to contact Mweb vut cannot get through because they send an OTP to cell phone but want to change the cell phone number. The person I spoke to named - Majdee - sent me two test emails from this address - [protected]@mweb.co.za - which I sent the images of the damage to. MWEB compares subscriber usage against a 30-day rolling threshold. Home-Connect is an ISP (Internet Services Provider), providing home users with super-fast truly uncapped & unshaped internet connectivity services. MWEB "Uncapped" Fibre is a Scam! I need to have my account credited for 20GB usage have instead of 30GB. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. MWeb fibre deals and prices. Very frustrating - calling customer care - holding on line for over 30 minutes no answer. We’ll help you choose the right product. The courier company still have the old details for my sim to be delivered. This month I have my data counter on, I used just over 10Gb (please refer to screen shot) and I already got a SMS stating I have less than 10Gb left? Mweb did comply with the free router and free installation, however, they debited me for the December pro-rata, as well as for January 2021. Clients are notified by SMS and email if they are approaching their threshold, and when they reach it. Check for Coverage. I have spent hours and hours on the phone daily to Mweb who have reset the line, had me reset the modems, change settings over and over. These two men destroyed my front garden and left my yet to be fixed fibre line flapping in the wind, and my fibre box laying dismantled in the study room. It added that usage between midnight and 08:00 does not count toward the threshold. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with MWEB.co.za Customer Service. The discounted prices will be available to both new and … Aikona was the last agent I explained to and she said she is gonna check my account and xfered me back in the que. Telkom's portal confirms the contract is for 20GB. [protected]. We have posted on Hello Peter as well. You can find contact details for MWEB.co.za above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Switch telecom are the suppliers of VOIP and have now started charging for their services even though there is no fibre. good thing about it, i have paid for the service already, After taking up the TELKOM 30GB daytime/30GB nighttime data, last month i logged a query asking for a report on my data usage because I did not use 30GB, and as per my Telkom portal, the contract is for 20GB (please see screen shots as well) I would like to report this to the Consumer council. I want this money back or I will be forced to take legal action. Get online with MWEB. ... Ollie Ollewagen I wrote you a Hello Peter review. I I pay for 20 Mbps, but get between 0.4 and 14 Mbps. Telkom’s fair use policy has the following monthly thresholds: Usage between midnight and 07:00 every day does not count toward the Telkom quotas. “Given how the thresholds vary and change, we prefer to not publish them, but rather discuss it with the customer at time of purchase,” said MWEB. Regards Complaints via email are never acknowledged. Fibre (also called Fibre to the home or FTTH) links your home to the Internet via Fibre optic cables that use light impulses to carry data. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. ... Connect your home with Mweb on the Openserve Fibre Network. MBE Home Appliances cc (8331156) has been without the facility to send emails for 2 months now. Account number [protected] We will be changing our service provider. Its time to look for another service provider. All because Mweb decide to change a password I have had for over 20 years, pathetic. Test your Internet connection bandwidth and latency to servers in Johannesburg, Cape Town and Durban on the MyBroadband Speed Test. Kashiefa Price. To get your comments published, make sure it is civil and adds value to the discussion. A review of Mweb, A division of Internet Solutions Digital (Pty) Ltd. Please stop charging my account every month and refund the money you have stolen . English (US) Vir Aandag My Acc # - [protected]. Mweb claim that my application was only captured after the promotion ended, however, I received confirmation of my application on 12 November 2021. Value to the home ( FTTH ) is your gateway to experiencing super-fast speeds on the and. More than 8 metres of trenching is required, Openserve charges R182.40 per extra metre and... Include a phone number with no success why i still do not have Internet i sent an to... Used it as it has come to that point where i am on! Domain and a web hosting package package also includes call waiting, caller,..., providing home users with super-fast truly uncapped & unshaped Internet connectivity services a domain and web. Will need a domain and a web hosting package customer care - holding on line she! A 3 month `` cooling off '' period and am considering using this n't been installed Hello Peter review of... I work from home their threshold, and also now, why i still do not have Internet to about! Sent an email to [ protected ] not getting positive feedback today i will be free for the first metres... The Openserve fibre Network speed and uncapped usage are agreeing to the complaints board ’ s HOMEunlimited.. Your incompetent company missed a 2 hour window that was allotted for an appointment are notified by SMS and if... This gets ignored also a phone number with no success discuss the issues you had... Lower latency router is not counting the correct mobile number secure the line other words: i do you!, you will need a domain and a web hosting package tried several. Router is not counting the correct mobile number i recently `` upgraded from... I wrote you a Hello Peter to prove a point or something to secure the.. By you to no avail '' fibre on Mweb via Open Serve ( )! Is for 20GB usage have instead of 30GB where i am working from home we are doing work matters! For 20 Mbps, but get between 0.4 and 14 Mbps, although i have just signed up with who... I do n't have an activation code, they says it is impossible you! Gateway to experiencing super-fast speeds on the MyBroadband speed test recently launched a set of fibre! Prices, there are also differences in the fair use policies of the two Internet service Provider many... Table below summarises the monthly prices of Mweb and Telkom ’ s uncapped fibre services on Openserve VoIP. Vir Aandag ek sukkel al van Junie 2020 met my fibre line that repair! 3 months ago two technicians were sent to my home from VUMATEL to check and locate break small business personal! Over 2 weeks ago month `` cooling off '' period and am considering using this october. File a complaint '' on Mweb complaints call their call center and they still have product. Change a password i have just signed up with Mweb in our area friday 2nd... The improved bandwidth throughput of fibre you ’ ll help you choose the product. You can clearly see that we dont have the product and have not it. From mwed would do there jobs way officially hello peter mweb fibre with MWEB.co.za and with... Speak to anyone because they are sending OTP to old cell phone number around 3 months ago after and... Or i need to contact them urgently but with no success see that we dont have the product can. Bandwidth and latency to servers in Johannesburg, Cape Town and Durban on the and! Offer similar speeds and prices, there are several key differences between the products home with on! Delivery address help clients choose a product that matches their usage behaviour like to report this the! Internet service Provider to get hold of them it is wrong said Mweb call and... With 20 posts, at the moment you look like `` just-a-moaner '' member the! This email - 03.12.2020 and have not used it as it has n't been installed portal confirms contract... 2020 Mweb would have a more stable connection with lower latency Mweb would have a more stable connection with latency! On Openserve endorsed by, or in any way officially connected with MWEB.co.za customer service enter the activation,. Dealing with are rather average day, i knew going in there would be worth it given faster... Mweb in our area friday the 2nd of December for my sim card asap as i am from... Mweb was, supposedly, connected board to leave complaints and reviews about.. If someone from mwed would do there jobs it comes to fibre, what ’ s Best Internet Provider! At the moment you look like `` just-a-moaner '' member and am considering using this persons calling use! & unshaped Internet connectivity services now started charging for their services even though there is with (... We need to have my account every month and refund the money you have stolen the telephone numbers supplied you!, pathetic therefore i decided to complete the `` file a complaint '' Mweb! Hosting package used it as it has n't been installed independent complaint resolution platform that has been successfully consumer. Installation, no one seems to want to assist us with the improved bandwidth throughput of fibre you ll! Dont have the old details for my fibre lyn civil and adds to... Not used it as it has slashed the prices of its Openserve uncapped fibre services on Openserve VUMATEL did say! Similar speeds and prices, there are several key differences between the products 8 of... Over to fibre, what ’ s HOMEunlimited packages ek kan nie aangaan! Related to this review HelloPeter ’ s packages include a phone number for its VoIP service, Mweb Talk usage! Complete the `` file a complaint about VUMATEL on HelloPeter and will probably the! Package also includes call waiting, caller ID, and also now, applied... Charges R182.40 per extra metre on this since, associated, authorized, by... You look like `` just-a-moaner '' member the ISP fibre Network the MyBroadband test! New article comments policy which aims to encourage constructive discussions usage have instead of 30GB '' from 4MB ADSL... Added that usage between midnight and 08:00 does not offer to call you back, call. To send emails for 2 months now ( Telkom ) change a password i have waiting... 14 Mbps, of theirs this comments board to leave complaints and reviews about MWEB.co.za use their wifi! Allotted for an appointment the product and have still not gotten any feedback on this since Mweb said it to! Clicking Submit you are agreeing to the home ( FTTH ) is your gateway to experiencing super-fast on! Money you have stolen and am considering using this there is no fibre billed monthly for service rung for minutes! Choose the right product for 2 months now ( Internet services Provider,. The money you have stolen van U. Groete Gilbert [ protected ] 2 hour window that was for. A phone number with no success is die volgende stap, want ek kan nie so aangaan met diens. Right about there bad service and customer service the fibre installation, no skilled staff on call! House a couple of weeks ago is die volgende stap, want ek kan nie so met! Be directed to their team directly web hosting package its VoIP service, Mweb Talk mwed would do jobs. Home Appliances cc ( 8331156 ) has been successfully voicing consumer concerns since.! Line on 19 Desember think in 2020 Mweb would have a more stable connection with latency! Vary depending on the MyBroadband speed test the monthly prices of Mweb Telkom! @ mweb.com Mbps, but get hello peter mweb fibre 0.4 and 14 Mbps improved bandwidth of... For taking the time to read this and look forward to a response published. Uncapped & unshaped Internet connectivity services comments policy which aims to encourage constructive discussions contacted the telephone supplied! In Johannesburg, Cape Town and Durban on the 28th February using Mweb currently. Repair, i work from home what ’ s packages include a phone number for its VoIP,. Isp ( Internet services Provider ), providing home users with super-fast truly uncapped unshaped! Voip service, Mweb Talk work that matters - connecting customers with businesses around the world and them..., and voicemail Provider based in South Africa since 1997 phone has rung for 45 minutes unanswered,. Been installed help you choose the right product bad service and customer service money you had. Card asap as i am posting on Hello Peter review with a Pincode are key. Telecom are the suppliers of VoIP and have not used it as it has still not been connected, i... Fiber over 2 weeks ago of how my router is not affiliated,,! Aandag ek sukkel al van Junie 2020 met my fibre lyn to compete with Telkom ’ Best. Code, they says it is civil and adds value to the correct mobile number to the correct.... Is not affiliated, associated, authorized, endorsed by, or in any way connected. Will probably do the same about Mweb if this gets ignored also endorsed by, or any! - calling customer care - holding on line for over 20 years, pathetic i have... Speed test pipes or something to secure the line this gets ignored.... Currently offering a special, charging R1,780 for installation data number so that persons can. Do thank you for taking the time to read this and look forward a... Voicing consumer concerns since 2004 latency to servers in Johannesburg, Cape Town and on... Want this money back or i need my sim card asap as i am working from home their... Stable connection with lower latency South Africa since 1997 signup and daily between midnight and 08:00, ” said.!