We will take all reasonable steps to make sure that your personal data is handled securely and in line with this privacy policy and data protection laws. All the intellectual property in our products (for example, the content in Revolut app and on our website, our logo) is owned by Revolut Ltd and is being used by us and other Revolut group companies. section below. The money in your Demand Deposit Account is protected by Lithuanian deposit insurance administered by the State Company Deposit and Investment Insurance (VÄ® "Indėlių ir investicijų draudimas") in accordance with the conditions established by the Law on Insurance of Deposits and Liabilities to Investors of the Republic of Lithuania which are available here. We may need to share personal data about you: You can find out more in the Do you share my personal data with anyone else? What personal data do you collect about me? Click branch name to get Swift code, BIC Code, branch location, address contact etc of branches. For example, the Revolut app must not be used (directly or indirectly) as follows: Please also act in a respectful way towards us and our support staff – we're here to help you. Revolut Bank UAB operates as By entering into the agreement you are giving us permission to gather process and store your personal information for the purpose of providing our services to you. Revolut was first rumoured to be applying for a banking licence in March last year and was reportedly hoping to seal the deal by the end of the year … We might also have to prevent you from using your Demand Deposit Account to meet our legal obligations. This Supplement is an agreement about how money is moved between your Revolut Bank Demand Deposit Account and your e-money account with us. If you object to us using personal data which we need in order to provide our services, we may need to close your account as we won’t be able to provide the services. In some specific cases (funds from the sale of a residential property owned by a depositor transferred to the depositor's account no more than 6 months before the occurrence of the deposit insured event; funds inherited by a depositor as legatee or legal successor; funds received by a depositor as a beneficiary under a life insurance contract or under any other similar contract in the event of death; funds received by a depositor as a compensation or benefit in the cases and under the conditions provided for by law due to fatality of another person when performing his/her professional or official duties; benefits or compensations for damage rendered by violent crimes), the deposit coverage will be greater than EUR 100,000. If you give us personal data about other people (such as your spouse or family), or you ask us to share their personal data with third parties, you confirm that you have brought this policy to their attention beforehand. If we can, and are allowed to do so under regulatory requirements, we will provide your personal data in a structured, commonly used, machine-readable format. Revolut received its European Banking licence from the Bank of Lithuania in late 2018 and has since transferred its UK business customers over to its Lithuanian banking entity. How do I get information about transactions for my Demand Deposit Account? Am I being transferred to Revolut’s Lithuanian banking licence? Get this page going by posting a photo. For example, if you have not yet set up a website for your business, we may need to look at information available on social media websites or apps to make sure your business is legitimate. Only you and we have any rights under the agreement. Moving money in and out, and adding money. You can contact us through the Revolut app to ask us for details of the fraud-prevention agencies we may share your personal data with. Just add a $20 deposit to get started and order your free card to spend at home or abroad in 150+ currencies. If our legal basis for using your personal data is 'legitimate interests' and you disagree with us using it, you can object. We must have a legal basis (a valid legal reason) for using your personal data. consent (where we are required to collect your consent by law); keeping to contracts and agreements between you and us (where you take out a credit product with us); or. Occasionally, we will use publicly available information about you from selected social media websites or apps to carry out enhanced due diligence checks. We will pay interest on the balance of your Demand Deposit Account at the end of each business day. If you give us permission, we'll use the contacts list on your phone, so you can easily make payments to your contacts using the Revolut app or upload photos to your savings vaults in the Revolut app. To provide services under the agreement we need to collect information about you. You can do this through the Revolut app or by emailing us at feedback@revolut.com. We use this balance because these two amounts together represent the total amount you have available to spend. They can also be found below. If you don’t have a Demand Deposit Account, we can’t provide these services to you. As you have already spent the money, it will not be available to you to spend again. Whenever you apply for a product or service, we will use your personal data to check your identity (as part of our KYC process) and decide whether or not to approve your application. We may share your personal data with our partners in order to provide you with certain services you have asked us for (for example, when we offer overseas medical insurance as part of our Premium or Metal plans). Anonymised statistical data cannot be linked back to you as an individual. if you agree, provide you with information about our partners’ promotions or offers which we think you might be interested in; if you agree, allow our partners and other organisations to provide you with information about their products or services; measure or understand the effectiveness of our marketing and advertising, and provide relevant advertising to you; ask your opinion about our products or services; process applications for products and services available through us, and make decisions about whether to approve applications. Revolut Payments UAB is an electronic money institution established in the Republic of Lithuania with company number 304940980, registered address: Konstitucijos ave. 21B, 08130 Vilnius, the Republic of Lithuania. You can find out more about this in the What are my rights? However, I’ll be moving to the UK in two weeks time. Authorized in December 2018, Revolut Bank UAB (formerly Revolut Technologies UAB) We collect information and contact details from publicly available sources, such as media stories, online registers or directories, and websites for enhanced due diligence checks, security searches, and KYC purposes for Revolut Business customers. They also apply to this agreement. You instruct us to treat any charge request sent to us from your e-money account with Revolut Payments as authorised by you, and we shall act upon it immediately. Each time you do, we will treat it like any other money sent to your account, as described under “What happens if I receive a payment?” above. ‘Payment with Friends’ gives you access to Revolut features like requesting money from your friends, splitting bills, group vaults and paying other Revolut customers near you. However, we will not provide any customer-level information. If you want to end this Supplement, but would like to keep your e-money account, let us know that via the Revolut app. You can object to us processing other personal data (if we are using it for legitimate interests). This information is shown in your transaction statements instead. You can see our license on the Bank of Lithuania website here and our incorporation and company documents on the Lithuanian Register of Legal Entities website here. For instance, if a depositor has a savings account with relevant account balance of EUR 90,000 and a current account with relevant account balance of EUR 20,000, the amount that will be paid to such depositor as insurance compensation will be only EUR 100,000. When we only transfer rights, we call this 'assignment'. consent (to access information held on your phone (for example, contacts in your contacts list), to track you when you have location services switched on). How do I close my Demand Deposit Account? We also rely on some third parties to provide services to you, which can sometimes disrupt our services. Under data protection law, we are what is known as the 'data controller' of your personal information. I interviewed at Revolut (Vilnius (Lithuania Our legal basis will be one of the following. In this case the Bank of Lithuania will act as out of court dispute resolution authority dealing with disputes between consumers and financial service providers. if we think it will make it easier to understand or more helpful to you; to reflect the way our business is run, particularly if the change is needed because of a change in the way any financial system or technology is provided; to reflect legal or regulatory requirements that apply to us; or. In 2019 total assets of Revolut Bank UAB were 10,18 mln EUR. The fintech had also sought a banking licence in Luxembourg, but withdrew its application as concerns were raised about its compliance practices. We will ask you to let us sync your mobile phone contacts. 5. Hello, I am in the process of setting up a company in Estonia through their e-residency program. ✓ the law requires us to delete your personal data. unforeseeable events outside our control, which were unavoidable at the time; of criminal or any other illegal actions of third parties resulting in damage to you or any other person; or. We'll assume you're happy with the change unless you tell us that you want to close your Demand Deposit Account before the change comes into effect. You can tell us to stop using your personal data for marketing. Once the requested amount is sent from your Demand Deposit Account to your e-money account, we will immediately issue you e-money. In some cases, we have a legal responsibility to collect and store your personal data (for example, under anti-money laundering laws we must hold certain information about our customers). loss of goodwill or damage to your reputation; loss of business contracts or opportunities; if money was transferred to your Demand Deposit Account without any legal basis (i.e. Contacts LT Block your Revolut Card in the app anytime, or call our automated phone-line +370 5 214 3608.This automated number can help you block your card and REVOLUT BANK UAB BRANCH Primary Office BRANCH CODE XXX COUNTRY LITHUANIA (LT) CITY VILNIUS ADDRESS JOGAILOS G. 9 REG. We will provide full details when you apply for a Revolut credit product. Withdrawal requests can be made by you at any time and in any amounts not exceeding the available balance. I want to give my Revolut details to my client in the United States for them to make international payments to me. If you have broken this agreement and this has caused us to suffer a loss: You can check all Demand Deposit Account inflows and outflows through the Revolut app. We provide this privacy policy to explain how we use your personal data. To help us do this, we may use information about you to help us better understand your interests. Using this information, we “remember” the balance of your Revolut Bank Demand Deposit Account for you. We ask you to do the same by keeping your security details safe. because we are changing or introducing new services or products that affect our existing services or products covered by these Demand Deposit Terms. In exceptional cases when you are unable to use your e-money account with Revolut Payments, you can make a withdrawal from your Demand Deposit Account directly. you, the Demand Deposit Account holder; and, you are a customer of Revolut Payments UAB (incorporated and licensed in the Republic of Lithuania with company number 3049409800 and Bank of Lithuania authorisation code LB000484) (, you have received by email, read and understood these, you have received by email, read and understood the standard information for deposit insurance of the State Company Deposit and Investment Insurance (VÄ® "Indėlių ir investicijų draudimas") which is also available, you have received by email, read, understood and accepted the. Deposit insurance compensations are not paid: Disbursement of insurance compensations shall be suspended, when the depositor or another person entitled to the deposit insurance compensation has been charged with an offence arising from money laundering, until the final decision of the court comes into force. Are there any restrictions on using the Revolut app? If you have asked for insurance services, we will share your relevant personal data with the provider of our insurance services. Where you direct us to share your personal data with a third party, we may do so. Revolut Bank is not authorised to, and so cannot, provide payment services or issue e-money. Revolut Bank does not charge any fees for and in relation to Revolut Bank services. you will also be responsible for any reasonable legal costs that arise as a result of our losses. any of the services you can get access to through the Revolut app or website. It's important that you read those privacy policies as well. When we might prevent you from using your Demand Deposit Account. For example, if you're adding/transferring money to/from your Demand Deposit Account not on a business day your money won't be protected by the Deposit Insurance Scheme until it reaches your Demand Deposit Account or deposit account opened within another credit institution which is a participant of the Deposit Insurance Scheme. Where we process your sensitive personal data (sometimes known as special category personal data) to adhere to government regulations or guidance, such as our obligation to support you if you are or become a vulnerable customer. You can opt out of this by using the privacy settings in the Revolut app or by emailing our Data Protection Officer at. Revolut Bank's representatives and other parties directly or indirectly involved in the provision of Revolut Bank Services to you or in the preparation of the provision of such service to you, and their subcontractors (for example, correspondent banks, financial institutions, insurance companies, financial intermediaries, brokers, participants of, or parties to, payment, clearing or settlement systems, exchanges and other) if, due to the specifics of such services, it is necessary to disclose such data. The institution responsible for the deposit insurance scheme is the State Company "Deposit and Investment Insurance" (address: Algirdo str. You have the right to be told about how we use your personal data. If your employer nominates you as a Revolut Business cardholder or account user, we will also get information about: ✓ how you use your Revolut Business card; ✓ any transactions you make with your Revolut Business card; and. We may share your personal data with other financial institutions if requested. Bank name: Revolut Payments UAB Bank address: Konstitucijos ave. 21B, 08130 Vilnius, the Republic of Lithuania for local EUR, SWIFT inbound transfers and local … In order to do that will I need to reverify my identity, and if so, with which proof since I won’t need/have a resident permit in the UK? consent (to track you when you have location services switched on). Vilniaus m., Lithuania, E-Money Institutions in The Fintech Ecosystem of Lithuania. We may share your name with third parties that pay money into your Revolut account. The Revolut group is made up of different companies. You further confirm to us that you have properly instructed Revolut Payments to allow you to make charge requests from your e-money account and to treat any such charge request as your authorisation to return the requested amount from your Demand Deposit Account. 4. | | Call us to block a lost or stolen card on +44 20 3322 8352. The information used and shared in this way is never personal data and you will never be identifiable from it. Other monetary intermediation We will not make any changes to your Demand Deposit Account information and it will be available to you through the Revolut app while you are a customer and for 8 years after you close your Demand Deposit Account. As set out at the Do you carry out credit checks about me? Publicly available information from social media websites or apps may also be provided to us when we conduct general searches on you (for example, to comply with our anti-money laundering or sanctions screening obligations). We may use personal data we gather about you through your use of our services to tailor these offers to you. Revolut has had a base in both the UK and EU, the EU entity, Revolut Payments UAB, is simply based in Lithuania. If you use a password for the Revolut app or our website, you will need to keep this password confidential. You can also turn off ‘Payments with Friends’ through the privacy settings in the Revolut app. Additionally, it applied for a banking charter license in … This Customer Privacy Policy applies to all customers of Revolut Payments UAB and Revolut Bank UAB. You can also use the privacy settings in the Revolut app to opt out from having your personal data shared in this way. We may keep your personal data for longer because of a potential or ongoing court claim or another legal reason. We prepare anonymised statistical datasets about our customers’ spending patterns for forecasting purposes or to help governments in policy-making. We may also communicate with you by text message (SMS) or email, so you should regularly check your text messages and email account. In fact, Revolut Payments UAB has been operating in Lithuania under an electronic money institution license since the end of 2018. The maximum amount of insurance compensation for deposits with Revolut Bank UAB for a single depositor is EUR 100,000. We will always let you know if we can't delete your personal data. We'll let you know if any Revolut customers are in the same area as you (if you and they have location services switched on). If within said periods no insurance compensation was paid to you, you should contact the State Company "Deposit and Investment Insurance". The out of court dispute resolution authority for consumer disputes not related to Bank of Lithuania competences is the State Consumer Rights Protection Authority. Please keep your details up to date and let us know immediately if any information you've given us changes. 31, LT-03219 Vilnius, tel. If deposits are insured, Revolut Bank UAB will confirm this in your account statement, whilst simultaneously referring you to this depositor information. Unlike its rivals, Revolut … Electronic data and databases are stored on secure computer systems with control over access to information using both physical and electronic means. To help us to provide our services to you. We collect personal data from third parties, such as credit-reference agencies, financial or credit institutions, official registers and databases, as well as fraud-prevention agencies and partners who help us to provide our services. Revolut Ltd. If you are a Revolut Business customer, we may share your personal data with our partners (through the Revolut Business API) when you switch this function on through Revolut Connect. If you signed up before 20:00 (EEST) on 15 October 2019, our United Kingdom (UK) terms apply, unless you have received an email from us. We'll tell you through the Revolut app before, or as soon as possible after, we have limited the use of your Demand Deposit Account. NB customers are being transferred to the Lithuanian e-money licence, not the Lithuanian bank licence, which lies with a separate entity. 9. You can ask us to restrict how we use your personal data. Exclusive Revolut Metal card; Disposable virtual cards; LoungeKey Pass access; Free lounge passes for your and up to 3 friends if your flight is delayed >1 hour ; Revolut Junior accounts for up to 5 kids; 0.1% cashback within Europe and 1% outside Europe on all card payments (capped at €13.99 per month) 1 free SWIFT transfer each month In 2019 the bank's net income was -1,02 mln EUR. When you put money as deposit into your Demand Deposit Account, we accept the money, hold it for you, and undertake to return it to you upon your request. revolut bank address uk, Germany’s digital bank N26, which has expanded across Europe, declined to disclose details on its financials. Revolut Junior is our account for children and teenagers aged between 7 and 17. We may share your personal data with credit-reference agencies and fraud-prevention agencies that are based outside of the United Kingdom or EEA. The challenger says it intends to passport its Lithuanian banking license to other Central and Eastern European countries “later in the year”, with Lithuania acting as a “hub” for the region. As a regulated financial services provider, we must keep certain customer personal data even where you ask us to delete it (we've explained this in more detail below). We are Revolut Payments UAB, a company incorporated and licensed in the Republic of Lithuania with company number 304940980 and whose registered office is at Konstitucijos ave. 21B, 08130 Vilnius, the Republic of Lithuania (Revolut Payments). Please do not share it with anyone. Closing one will not automatically close the other. with other organisations (for example, fraud-prevention agencies); if this is necessary to meet our legal obligations or in connection with legal claims; or. Information from your employer (for Revolut Business only). Image source: Revolut. If you have switched on location services in the Revolut app and your mobile phone tells us that you're in the United Kingdom, but your Revolut Card is being used in Spain, we may not process that transaction. Can I open a business account with Revolut ? If you prefer, you can make a complaint. In cases described under the Law on Insurance of Deposits and Liabilities to Investors of the Republic of Lithuania (more detailed information can be found at www.iidraudimas.lt) payments of insurance compensations can be postponed, for example, if there is a lack of data to justify the right to the deposit insurance compensation, or there is a judicial dispute over the deposit, or the depositors' right to dispose of a deposit is limited. You can have incomplete or inaccurate personal data corrected. Last December, Lithuania became the first European country to grant a specialised bank license to Revolut. We will also share your personal data with credit-reference agencies (or other providers of credit information) to: When you enter into a credit agreement with us we may continue sharing information with credit reference agencies or other providers of credit information (for example, information about your repayments and whether you repay in full or on time). You can find more information on their website. It sets out how money is sent between your e-money account with us and your Demand Deposit Account with Revolut Bank. You may be responsible for paying taxes or costs that apply to deposit that you hold in your Demand Deposit Account and that we are not responsible for collecting from you, except where that is required by law. In 2019 Revolut Payments UAB had total customer funds to be safeguarded of 4.62 mln EUR, Revolut Payments UAB generated gross profit of 61,000.00 EUR. You can also do this through the Revolut app, or by using this form or emailing us at formalcomplaints@revolut.com. | --- | --- | Revolut is headquartered in London, United Kingdom and has 20 office locations across 18 countries. If you have concerns about how we use your personal data, you can contact our Data Protection Officer at dpo@revolut.com. as a client secret or bank secret). Legal action under these Demand Deposit Terms can only be brought in the courts of the Republic of Lithuania (or in the courts of any European Economic Area Member State where you have a statutory right to bring legal action under these Demand Deposit Terms). If you have broken the agreement between you and us and we don't enforce our rights, or we delay in enforcing them, this will not prevent us from enforcing those or any other rights at a later date. In the United Kingdom, this is the ICO website. If we discover that any of your information is incorrect, we may update it or ask you to provide further information. Any affiliate of Revolut Bank. Application I applied online. We'll only change the agreement for the following reasons: If we add a new product or service that doesn't change the agreement we may add the product or service immediately and let you know before you use it. When you ask us to, we will also collect personal data from accounts you hold with third party banks (and some accounts with third party providers that aren't banks) so that you can see everything in one place in your Revolut app. What happens if I don’t have a Demand Deposit Account with Revolut Bank? We'll always do our best to solve any problems with our services, no matter what the cause. Remember you can also manage your marketing preferences directly with any social media provider that you have an account with. Get this page going by posting a photo. If you have location services in the Revolut app switched on, we track your location using GPS technology. We'll also let you know why we've done it (unless it would reduce your or our security or it would be unlawful). Open an account from your phone in minutes, without a credit check. 15. 12. Click branch name to get Swift code, BIC Code, branch location, address contact etc of branches. 11. How long will you keep my personal data for? section, if you apply for a credit product, we'll share your personal data with credit-reference agencies to check whether you are likely to make repayments when due. When you use our services, which includes our social network accounts and the Revolut Community forum, do not share any personal data that you don't want to be seen, collected or used by other customers, as this personal data will become publicly available. Whenever you use our website or the Revolut app, we collect the following information: ✓ Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your log-in information, the browser type and version, the time-zone setting, the operating system and platform, the type of device you use, a unique device identifier (for example, your device's IMEI number, the MAC address of the device's wireless network interface, or the mobile phone number used by the device), mobile network information, your mobile operating system and the type of mobile browser you use; ✓ Information about your visit, including the links you have clicked on, through and from our site (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling and clicks), and methods used to browse away from the page; ✓ Information on transactions (for example, payments into and out of your account), including the date, time, amount, currencies, exchange rate, beneficiary details, details of the merchant or ATMs associated with the transaction (including merchants’ and ATMs’ locations), IP address of sender and receiver, sender's and receiver's name and registration information, messages sent or received with the payment, details of device used to arrange the payment and the payment method used; ✓ Information stored on your device, including if you give us access to contact information from your contacts list. 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