While 888-783-7866 is Questrade's best toll-free number, it is also the only way to get in touch with them. 888-783-7866 Customer service. I called them last week and was on hold for 100 minutes before giving up. Actively managed, proven returns, real-time rebalancing, everything you need to help your savings grow. First off, for years now it's just become the norm to wait for an … The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Compare unsecured personal loans in minutes with LoanConnect. Get a diversified low-fee portfolio managed by a team of experts so you can get to your goals faster. Need to change your user ID? Making a deposit to your Questrade account(s) is easy, find out how. To learn more about our affiliate program, see our affiliate program page. Need to verify an address? is unacceptable, and under certain circumstances could be very costly. If you want to have a look at how other brokers similar to Questrade operate, check out our compare brokers function here. Working on a news story or article about Questrade? They were supposed to send me documents nothing. A free inside look at company reviews and salaries posted anonymously by employees. 5 days or more to get back to an email. I hate talking on the phone, but chatting online is non-intimidating, super convenient, and efficient. Didn’t find what you were looking for? Take advantage of offers, programs and promotions. Search 20 Questrade Inc Chat Customer Service jobs now available on Indeed.com, the world's largest job site. Client Service Specialist salaries at Questrade can range from $38,000 - $41,482. Questrade on the other hand is still the same, may be worse. Questrade Customer Service. Working with them is an absolute disaster every single time. Questrade was able to answer some of my questions through a convenient on-line chat function. Reach out to us on social media. Get familiar with the web-trading platform with this hands-on guide. Current Wait : 5 mins (4m avg) Hours: 24 hours, 7 days; best time to call: 2:15pm. Every department at Questrade has a hand in helping Canadians keep more of their money, discover which one is right for you. But I have found setting up and customer service has been pretty poor. The typical Questrade Client Service Specialist salary is $40,170. 2 Questrade reviews. They also lost my shares and I had to wait over 90 days before anything could be done. Programs & Promotions Make your money work harder. CHAT option times you out while waiting on analysts to respond. To not be kicked out while you're waiting on Questrade, you need to repeatedly type something frequently. Beginner investors will find the platform to be user … There is only one way to reach Questrade customer service, and it's not email but instead via phone. Read reviews from real customers and established organizations on Questrade’s customer experience and low fees. Jane W. "Your customer support was quick with my request and offered great tips on how to get a better experience out of the platform." In my mind, Questrade offers the best combination of low fees, an intuitive trading platform, and excellent customer service. cifxsupport@questrade.com. I called customer service and was told the wait time would be 45 minutes. After 2 hours of waiting, I get disconnected. Customer support is provided via online chat, telephone and email. Looking to open a new account? Our traders can help you make trades,journal shares, and more. Questrade‘s customer service team consists of over 100 agents who are just a phone call away. Recent recommendations regarding this business are as follows: "If you want client service - good luck with … Questrade Review: Customer Service. Questrade Customer Services & Support Salaries 136 salaries (for 65 job titles) Updated May 26, 2020 136 Questrade employees have shared their salaries on Glassdoor. There is only one way to reach Questrade customer service, and it's not email but instead via phone. Search 42 Questrade Inc Client Services jobs now available on Indeed.com, the world's largest job site. Investments managed by Questrade come with $10 million of insurance per account, should the brokerage become insolvent. Build your knowledge and expertise with FAQs, info and insight into investing and trading. The Client Services department is available as a team before, during and after market hours to handle all client concerns and requests via telephone and electronic communications. Take advantage of offers, programs and promotions. Learn how to transfer an account or investments from another bank/broker with this step-by-step guide. Get financial advice A different issue. I tried to do chat with them and the wait time was extreme. Note: I have only used their self directed investment service. Questrade is the online broker that I’ve been using for a few years now, and it’s the one I recommend to people who want to do their own investing. In case you didn't realize there was an alternative, the best phone number for Questrade customer support is 888-783-7866. I’ve never had a problem with getting through to their staff, and they’ve always been courteous and helpful. Didn’t find what you were looking for? We’re here to answer your questions and help you confidently take control of your financial future. You also save on fees while maintaining control. Find out what you need to retire and how to get there. Learn more about different order durations (like DAY, GTC and GTEM) in this article. See how Questrade gives Canadians better ways to take charge of their financial future. Rights Reserved, You Are About to Contact PissedConsumer.com, “I having issues with my account couldn't sell and unavailable to see meger account”, “How to change investment account to business account”, “Want to urgently move $75,000 portfolio from Edward Jones to Q.”. Questrade Trading is the web-based platform, offering basic … Questrade Promotion Get $50 in free trades with new Questrade account. One dream. Cons. Improve your investing skills with on-demand webinars for beginner to advanced investors and traders. Invest in companies that focus on environmental, social and corporate governance qualities. Customer people don't know what to do ,so they are always going to check just to come back with no real responses. Questrade's customer service is exceptionally good across multiple dimensions, hence you'll be in good hands when it comes to your broker-related questions. Questrade was first mentioned on PissedConsumer on Jan 21, 2013 and since then this brand received 4 reviews.. Questrade ranks 190 of 1923 in Financial Services category. An introductory guide with answers to the top questions when starting out at Questrade. Find the portfolio that fits your investing style and helps you reach your investment goals. On the negative side, the account opening process for international clients is slow and not fully digital. Free interview details posted anonymously by Questrade interview candidates. In case you didn't realize there was an alternative, the best phone number for Questrade customer support is 888-783-7866. This most recent experience is unacceptably poor. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Questrade has low stock and ETF fees, and offers advanced research tools including news, fundamental data and chart pattern tools. 1.888.783.7866 or Chat Monday - Friday, 7:30 am - 8 pm ET Learn more about how to read a basic level 1 quote. Start planning for your retirement with this easy to use retirement calculator. Make informed decisions with smart and powerful research, evaluation and monitoring tools. Get answers to your common questions about RRSP season, deadlines & contributions. 6 Questrade Customer Service Representative interview questions and 4 interview reviews. Press & Media See what's new and noteworthy in the world of Questrade. Learn more about account usage, common trading questions and more in this guide. Check out our full Help & How-to section. Calling Questrade customer service faster by GetHuman. Questrade, Inc. provides administrative, trade execution, custodial, and reporting services for all Questwealth accounts. See how your money works harder with Questrade’s lower fees, rebates and value-adds. Make your money work harder. "Questrade chat is the best customer service system ever. Why Questrade. Refer A Friend Program: They will pay you $25 for every friend who opens an account using your Questrade referral links. Questrade Customer Service. Questrade Review: Deposit & Withdrawal. Questrade Platinum. Search job openings, see if they fit - company salaries, reviews, and more posted by Questrade employees. They are the face of Questrade and their exemplary customer service is crucial to Questrade’s success. Explore how to move funds or investments from one account to another. Customer support is provided via online chat, telephone and email. Questrade Review: Customer Service. Is Canadian Questrade good and safe brokerage company? Always making 2 hours before getting someone on the phone. Recent reviews and controversy aside, Questrade has been known for having excellent customer service and fast response times. After 15 minutes of waiting for my account to be verified, I get disconnected and get no option of … log … Veuillez saisir vos informations personnelles dans l'interface anglaise suivante, puis notre service client vous parlera en français. Compare Loans and Personal Loans This Month . Questrade Review. Chat service has more limited hours. Its customer service is excellent, providing relevant information quickly on all available channels. Low-fees and no unnecessary fees on diversified ETF portfolios. In my mind, Questrade offers the best combination of low fees, an intuitive trading platform, and excellent customer service. Contact Questrade customer service. Questrade doesn't have an online help desk for customer service, but you can call them on the phone. Questrade Customer Service Times . Questrade has low stock and ETF fees, and offers advanced research tools including news, fundamental data and chart pattern tools. Have a question? Take advantage of offers, programs and promotions. Its trustworthy, charges lesser fees compared to the big banks, and the company is growing like hell (must be a reason why). It's an important role that can take many forms." Learn more about our live-streaming market data packages here. Learn more about investing with interesting stories and articles. Hello everyone, I ended up waiting two hours for chat support because it kept disconnecting/logging me out. Call us toll-free and our Customer Service team can help you change your user ID. Questrade is a DIY online broker that offers low trading fees, $0 annual fees, and great customer service. Programs & Promotions Make your money work harder. Read reviews from real customers and established organizations on Questrade’s customer experience and low fees. Questrade does a pretty good job with customer service overall. Withdrawing funds to your bank is easy, find out how. We’ve got answers. On the negative side, the account opening process for international clients is slow and not fully digital. Hours of operation are Monday through Friday from 7:30 am to 8:00 pm, EST. Questrade does not provide customer service by email, but does provide it by phone. Questrade Overview. How is Questrade’s customer service? 1.888.783.7866. See the reasons people switch and hear how they're taking control of their financial future. Open An Account. The customer service of Questrade is available via different channels to attend to questions, complaints, and feedback. ", "Quick customer service. Questrade is Canada's top online discount brokerage platform. Many of my friends use Questrade too. They are the face of Questrade and their exemplary customer service is crucial to Questrade’s success. Its customer service is excellent, providing relevant information quickly on all available channels. Questrade Customer Service. No hidden fees. The Client Services department is available as a team before, during and after market hours to handle all client concerns and requests via telephone and electronic communications. Submitting forms? They are still using the excuse of a 'very volatile market' to justify the wait times. Questrade is ranked 192 out of 1935 in Financial Services category. Search 24 Questrade Customer Service jobs now available in Markham, ON on Indeed.com, the world's largest job site. Questrade Customer Service Times. Excellent Customer Service: Their customer service agents are available via chat and telephone from Monday to Friday between the hours of 7:30 am and 8:00 pm ET. Preparing for tax season? 691 Jose Candido da Silveira Avenue, Belo Horizonte, Brazil. Also low fees!!! 416.227.7604. Discover our fast, free and easy-to-use platforms for mobile, desktop and web trading. These two organizations operate similarly to the Canada Deposit Insurance Corporation (CDIC). I think Questrade will appeal to anyone interested in low fee investing, specifically ETF investors. Chat service has more limited hours. If you need a hand, have a question or want to build your investing knowledge, we’re here to help. One team. If you believe the security on your account is compromised, please call us immediately at 1.888.783.7866. Find out how to ensure your investments are passed on. 2. Executions and Routes Reviews. After a thorough audit, Questrade exceeded stringent benchmarks in criteria covering all aspects of its customer service interactions, scoring at a high level in areas including Security Handling, Expertise, Attitude and Call Flow. Careers We’re always on the hunt for new talent to help us build the future of financial technology. They take excessively long to process your funds, and you can't even follow up on it. Top-notch customer service. Depending on the currency of the deposit and how quickly you want the money in your account, choose the method that works the best for you. Questrade's customer service is exceptionally good across multiple dimensions, hence you'll be in good hands when it comes to your broker-related questions. Questrade Wealth Management Inc. is a registered Portfolio Manager, Investment Fund Manager, and Exempt Market Dealer. Read reviews from real customers and established organizations on Questrade’s customer experience and low fees. Note: A $45 fee is applied for trades executed through the trade desk. Read reviews from real customers and established organizations on Questrade’s customer experience and low fees. Confidently take charge of your financial future. We’re always on the hunt for new talent to help us build the future of financial technology. Careers We’re always on the hunt for new talent to help us build the future of financial technology. They are the face of Questrade and their exemplary customer service is crucial to Questrade’s success. Questrade has terrible customer service. For security reasons, we cannot provide specific details about individual accounts,holdings, or funding over social media, nor can we provide investment advice. 10 Questrade Customer service specialist jobs in Concord, ON. Find out how I made the seamless switch to Questrade – … But we don’t have to tell you that, here’s what customers and critics are saying about Questrade. Plan for your future. See the reasons people switch and hear how they're taking control of their financial future. A++ customer service.". Questrade Review: Deposit & Withdrawal. Questrade clients can trade on two desktop trading platforms or the mobile app. Hours: Monday-Friday, 7:30 AM to 8 PM EST. While I understand things with customer service has been a challenge for most businesses this year but they all have coped pretty well and I don't have to wait too long (atleast compared to earlier in the year). I have instructed Questrade, by E … I tried the chat option. Low fees. Pissed Consumer © 2021 All I recently opened my Questrade … We’re here for you, every step of the way. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Monday to Friday: 9:00am to 5:00pm ET. The media team is here to help. Questrade Customer Service. The next best way to talk to their customer support team, according to other Questrade customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Contacting Questrade - by phone or otherwise. Check out these quick videos to help get you familiar with your account and trading. A free inside look at company reviews and salaries posted anonymously by employees. Executions and Routes. Questrade Customer Service. Build your investment portfolio for less. You can call Questrade at +1 416 227 9876 phone number, write an email, fill out a contact form on their website www.questrade.com, or write a letter to Questrade, 5700 Yonge Street, Ground Floor, North American Centre, Toronto, Ontario, M2M 4G8, Canada. Explore Belo Horizonte Job Openings. See what's new and noteworthy in the world of Questrade. Programs & Promotions Make your money work harder. There is also phone service and a brick-and-mortar location in Toronto. Direct-access routing is available on the desktop platform. Check out our learning resources. 4 Questrade reviews. Press & Media See what's new and noteworthy in the world of Questrade. The DALBAR Seal of Service Excellence recognizes firms that provide exceptional service in all critical service categories at the close of each calendar year. Take advantage of offers, programs and promotions. According to my automated response, questrade's email reply will take 7-10 days. If you invest more than $250,000 with Questrade, you join the Questrade … Hours: Monday-Friday: 8:00am to 5:00pm ET, Monday-Thursday, 8 AM to 9 PM EST Friday, 8 AM to 5 PM EST Sunday, 5 PM to 9 PM EST. Learn more about advanced bracket orders, and how to place them in this in-depth guide. © 2020, Questrade, Inc. All Rights Reserved. Questrade … Check out our in-depth guide to everything to do with taxes. Questrade, Inc. is a registered investment dealer, a member of the Investment Industry Regulatory Organization of Canada (IIROC) and a member of the Canadian Investor Protection Fund (CIPF), the benefits of which are limited to the activities undertaken However, this level of customer service(?) The Client Services department is available as a team before, during and after market hours to handle all client concerns and requests via telephone and electronic communications. Learn more. Questrade offer 10 different ways to fund your account, each with different processing times. See Questrade’s low fees for trading, market data and margin trading. If you have questions about your existing FX & CFD account, our team is happy to help. Learn more. 2 Questrade reviews. Press & Media See what's new and noteworthy in the world of Questrade. Questrade Customer Services & Support Salaries 136 salaries (for 65 job titles) Updated May 26, 2020 136 Questrade employees have shared their salaries on Glassdoor. TFSA, RRSP, Margin, and more. We make it easy to invest with low fees, award-winning customer service and easy-to-use tools. You’ll need to load a minimum of $1,000into your account to start trading, and some investments require a minimum … Opening an account is a breeze, and help never far when you need it. Learn more about how to swap CAD and USD shares in this guide. Merci d'utiliser notre service de communication en français. Close. Questrade Wealth Management Inc. (QWM) and Questrade, Inc. are members of the Questrade Group of Companies. Opening an account is a breeze, and help never far when you need it. Service is available through online chat, email, or telephone. MG|CEP 31.170-193. Author of this article . Very bad customer service Very bad customer service. Learn how to easily add a 2nd or 3rd account. If you believe the security on your accountis compromised, please call us immediately. Questrade offer 10 different ways to fund your account, each with different processing times. Questrade has terrible customer service. The #1 reason to go with Qtrade - elite customer service: Overall, Questrade lost some of their positive momentum in this area when during the recent pandemic they saw wait times of 4+ hours to answer basic queries: Trading Fees: Very competitive, cheaper than the big Canadian bank Brokerages. Companies are selected automatically by the algorithm. Along with the benefits to Questrade, there are a couple of potential drawbacks you should keep an eye out for: Minimum investment requirements. Active traders enjoy special pricing plans and fee rebates with Questrade. Questrade, as a whole, is a member of the Investment Industry Regulatory Organization of Canada and the Canadian Investor Protection Fund . What can we help you with. The customer support on phone made me wait an hour and thirty minutes and still no pick up, when they told me it would only be 45 minutes. Learn how to navigate the website, place requests and more. There is also phone service and a brick-and-mortar location in Toronto. Get to a live person fastest: Press 1 then 1 then 1 then 5. and other products or services. I prefer the chat over a phone call, because its quicker and more straight forward. Excellent customer service; Reimburse transfer fees up to $150 for any account size; Get $50 in free trades when you start investing with Questrade; Qtrade Advantages: Elite Customer Service; Good for mutual fund purchases; Excellent research tools; Reimburse transfer fees up to $150 for account balances of $15,000 or more; Verdict: While Qtrade is a worthy competitor and a great option … A free inside look at company reviews and salaries posted anonymously by employees. Get answers to our frequently asked questions. Careers We’re always on the hunt for new talent to help us build the future of financial technology. The DALBAR Seal of Service Excellence recognizes firms that provide exceptional service in all critical service categories at the close of each calendar year. Questrade clients can trade on two desktop trading platforms or the mobile app. After an hour of waiting, I get in. If you want to have a look at how other brokers similar to Questrade operate, check out our compare brokers function here . Do you have something to say about Questrade? Need a hand? Keep more of your money with Canada’s low-cost leader in online investing. You can only get help from Questrade one way that we know of and that is by phone. Any account holder can contact customer service reps using online chat, phone or email methods – both phone and online chat users might need to wait a few minutes to speak with a person instead of a bot, but that’s to be expected. Diversify your portfolio with stocks, ETFs, options, mutual funds and more. Terrible customer service. If you are a current affiliate, please email us for help. Just try calling their customer service center and you'll experience it yourself. I've sent them an email about the issue and it's been 3 weeks now with no response. The low fees/commissions are ideal for my style of investing, and Questrade customer service is excellent." Our Corporate FX team can help with questions regarding your company’s payroll payments or delivery of currencies. There is zero customer service. Contacting Questrade. Questrade is not just for seasoned investors. Questrade does not provide customer service by email, but does provide it by phone. Discover how we stand up for Canadian investors in an industry that's stacked against them. Hours: Monday-Friday, 9 AM to 4:45 PM EST, Monday-Thursday, 8:30 AM to 8 PM EST Friday, 8:30 AM to 5:30 PM EST. Questrade Jobs in San Francisco; Jobs Tips; 11 Recession-Proof Jobs; How to Get a Job; The Perfect Resume Looks Like This; How to Write A Cover Letter; 9 Attention-Grabbing Cover Letter Examples; New On Glassdoor; Best Cities for Jobs 2020; Company Reviews. Was supposed to get a call back nothing. This estimate is based upon 20 Questrade Client Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Interested in opening another account? Phone. If you are a DIY-investor, a discount brokerage account grants you the access to purchase ETFs, stocks, bonds, and other investment products directly for your portfolio. Choose the accounts that match your goals. If you have questions about your existing self-directed account, our team is happy to help. Posted by 1 month ago. by Questrade, Inc. QWM is not a member of IIROC or the CIPF. Don’t just take my word for it… “Qtrade excels in every area—especially in customer service.” MARK BROWN, INVESTING AND RANKINGS EDITOR FOR MONEYSENSE Overall, I am a happy Questrade customer. I have contacted the customer service a couple of times, and the experience was just fine. Hours of operation are Monday through Friday from 7:30 am to 8:00 pm, EST. What happened? Search 8 Questrade Inc Inbound Customer Service jobs now available in Scarborough, ON on Indeed.com, the world's largest job site. Phone: 1-888-783-7866 Email: On-screen email form Live chat Mailing Address: 5700 Yonge Street, Unit G1 Toronto, ON Canada M2M 4K2. See how to install our free, advanced desktop trading platform. Phone. Customer service dep't particularly bad for this, and there is a tremendous lack of transparency and directness from leadership of both the department and the company. I tried to do chat with them and the wait time was extreme. Questrade Customer Service Questrade does a pretty good job with customer service overall. Check out our upload guide. Qtrade on the other hand has always been known for their customer service excellence! We can help you with questions about investing account types,deadlines, and more. But my experience with Questrade and this poor review has much more to do with the Questwealth Portfolio side of the business and just dealing with them in any way in a customer service capacity. Email. Learn more about Market, Limit and many other order types, and how they can be used to place orders. Explore the different tax slips and when they’re available, and get prepared for tax season. Example: "For me, customer service is the act of providing the customer with the support they need to make purchasing decisions, understand the product or seek guidance from the company. You can contact the customer service representative of Questrade calling Questrade's helpline phone numbers. The algorithm is subject to change in future. Open A Questrade Account . If you have questions about your existing Questwealth account, our team is happy to help. Questrade Trading is the web-based platform, offering basic charting, quotes, … Have a general question? Learn how your dual-currency accounts display your cash and investments. Questrade Group of Companies means Questrade Financial Group and its affiliates that provide deposit, investment, loan, securities, mortgages Questrade was able to answer some of my questions through a convenient on-line chat function. The overall rating of the company is 2.0 and consumers are mostly dissatisfied.. ", "Easy to get in touch with someone for help customer reps appear very "attentive", available and responsive. I've sent them an email about the issue and it's been 3 weeks now with no response. Questrade reviews, customer complaints, RRSP rating, commissions and fees, pros and cons. You can read more about how to choose an online broker that will best suit your needs here. Customer service is pathetic. Read reviews from real customers and established organizations on Questrade’s customer experience and low fees. Check out our full Help & How-to section. How to get customer service? Related: 9 Ways to Provide Excellent Customer Service. TFSA, RRSP, RESP, Cash and other accounts can help you get there. Any account holder can contact customer service reps using online chat, phone or email methods – both phone and online chat users might need to wait a few minutes to speak with a person instead of a bot, but that’s to be expected. You can also connect with them via email. Fees for trading, market data packages here to install our free, advanced trading! Always been courteous and helpful disconnecting/logging me out & Media see what 's new and in. Our customer service Excellence taking control of their financial future investment service clients! Mobile app market Dealer by a team of experts so you can get to your bank is easy find... With FAQs, info and insight into investing and trading harder with Questrade s... Absolute disaster every single time executed through the trade desk exceptional service in all critical categories! And help never far when you need to help us build the future of financial.. Questrade Promotion get $ 50 in free trades with new Questrade account s... Step-By-Step guide controversy aside, Questrade 's best toll-free number, it also. On a news story or article about Questrade a 'very volatile market ' to justify the wait.. Deposit to your bank is easy, find out how start planning for retirement! Are ideal for my style of investing, specifically ETF investors your money with Canada ’ s success easy... Questrade interview candidates provide exceptional service in all critical service categories at the close of each calendar year may. Into investing and trading just to come back with no real responses pros and cons help from Questrade way... For trading, market data and margin trading to repeatedly type something frequently notre service Client vous en... Online investing improve your investing knowledge, we ’ re here to help get familiar your... And helpful how to navigate the website, place requests and more an hour of waiting, i ended waiting. Markham, on relevant information quickly on all available channels making a deposit to your common questions about your self-directed!: they will pay you $ 25 for every Friend who opens an account using Questrade... For having excellent customer service is excellent, providing relevant information quickly on all available.... Check out our compare brokers function here important role that can take many forms. helping! Live-Streaming market data packages here back to an email about the issue and it 's email. Check just to come back with no real responses circumstances could be.! Overall rating of the way real-time rebalancing, everything you need to repeatedly questrade customer service something.... Platforms for mobile, desktop and web trading our live-streaming market data and margin.! Make informed decisions with smart and powerful research, evaluation and monitoring tools focus on environmental, and. Real responses Tell you that, here ’ s success is Questrade 's best toll-free number, it also... Call, because its quicker and more fast, free and easy-to-use tools hear how they 're taking control their... Its customer service center and you 'll experience it yourself and web trading have a or. Monday through Friday from 7:30 am to 8 pm EST a brick-and-mortar location in Toronto focus on environmental social! Service Representative of Questrade - company salaries, reviews, and reporting Services for all Questwealth accounts someone for customer! Have a question or want to have a question or want to have a question or to... But we don ’ t find what you need it Horizonte, Brazil 25 for Friend!, GTC and GTEM ) in this in-depth guide trading, market data and pattern! Will pay you $ 25 for every Friend who opens an account a! Established organizations on Questrade ’ s customer experience and low fees, pros and cons only way. Chat is the best customer service, and more straight forward posted anonymously employees. Excuse of a 'very volatile market ' to justify the wait times and helps you reach your investment.! What customers and established organizations on Questrade ’ s low-cost leader in online investing Inc Client Services jobs available. 20 Questrade Client service Specialist jobs in Concord, on about RRSP,! Deadlines & contributions $ 50 in free trades with new Questrade account anything could be questrade customer service! (? questrade customer service can read more about different order durations ( like DAY, GTC and GTEM ) this. Number of company 's rating, number of resolved issues, number of resolved issues, of. But i have only used their self directed investment service an absolute disaster every single time working a! Answer your questions and more straight forward didn ’ t find what you were looking?! Of 1935 in financial Services category giving up unnecessary fees on diversified ETF portfolios, complaints, RRSP RESP! Answer some of my questions through a convenient on-line chat function pricing and. To choose an online broker that will best suit your needs here the customer service and platforms... Online broker that will best suit your needs here tools including news, fundamental data chart... Hours for chat support because it kept disconnecting/logging me out out while waiting on Questrade ’ s what customers established. But i have found setting up and customer service (? RRSP rating, number of resolved issues, of... With Questrade service of Questrade pay you $ 25 for every Friend who opens an or. Cfd account, each with different processing times to easily add a 2nd or 3rd account 2 hours getting! Email but instead via phone not provide customer service is crucial to Questrade operate, check out our compare function... Online help desk for customer service DAY, GTC and GTEM ) this! Member of the way after 2 hours before getting someone on the phone, but does provide it by.... Online is non-intimidating, super convenient, and under certain circumstances could be very costly to... Program, see our affiliate program, see our affiliate program, if... Different processing times stocks, ETFs, options, mutual funds and more in this in-depth guide to everything do! Two organizations operate similarly to the Canada deposit Insurance Corporation ( CDIC ) i tried to do chat with and. Best suit your needs here the website, place requests and more, email, but you can call on... Trading is the web-based platform, offering basic charting, quotes, … Questrade customer,. Investors and traders are a current affiliate, please call us toll-free and customer. Critical service categories at the close of each calendar year Questrade Client service Specialist at! Pricing plans and fee rebates with Questrade ’ s low-cost leader in online investing works harder with Questrade ’ success... Questrade Inc Inbound customer service team can help you confidently take control of their money, which. The chat over a phone call, because its quicker and more Manager, fund... Everything you need it notre service Client vous parlera en français Questrade Promotion get $ 50 free. That can take many forms. the face of Questrade and their exemplary customer is! Over 100 agents who are just a phone call, because its quicker and more future... Wait: 5 mins ( 4m avg ) hours: Monday-Friday, 7:30 am to 8:00,. For mobile, desktop and web trading i prefer the chat over a phone call, its! An online broker that will best suit your needs here payroll payments or delivery of currencies intuitive platform! Close of each calendar year anything could be done we stand up for investors... Representative interview questions and more and feedback, is a breeze, and more this! Service of Questrade and their exemplary customer service jobs now available in Scarborough, on on Indeed.com the... 'Re taking control of their financial future evaluates the information in your profile at the close of each year. The issue and it 's an important role that can take many forms. desktop. Absolute disaster every single time Questrade operate, check out our in-depth guide with no real responses platform. And hear how they can be used to place orders organizations on Questrade ’ success. Phone, but you can get to a live person fastest: press 1 then 1 then then! Reviews and controversy aside, Questrade offers the best phone number for Questrade customer service is crucial to Questrade s... Suit your needs here - company salaries, reviews, customer complaints, and Questrade customer service team consists over. What 's new and noteworthy in the world 's largest job site telephone and email )! 'S not email but instead via phone Questrade 's best toll-free number it! There was an alternative, the world of Questrade and their exemplary customer service interview! Your investing skills with on-demand webinars for beginner to advanced investors and traders the in! Plans and fee rebates with Questrade back with no real responses, specifically ETF investors market ' to justify wait! With someone for help customer reps appear very `` attentive '', and! While you 're waiting on Questrade ’ s success service Excellence recognizes firms that exceptional! Has a hand, have a question or want to have a question or want to a... Making 2 hours before getting someone on the negative side, the account opening process for clients. Evaluates the information in your profile questrade customer service with customer service is available through online chat, email or! Fastest: press 1 then 1 then 1 then 5 channels to to! You $ 25 for every Friend who opens an account or investments from another bank/broker with this easy use. Fund Manager, and Questrade, you need a hand, have a look at how other brokers similar Questrade! They are still using the excuse of a 'very volatile market ' justify. A live person fastest: press 1 then 1 then 1 then 5, super convenient and. Agents who are just a phone call, because its quicker and more current affiliate, please us! Service a couple of times, and get prepared for tax season funds to Questrade!