CANCELLATION POLICY FOR GRAND CANYON RAFTING TRIPS *Your $400 deposit is refundable, less a $200 cancellation fee per person, if notification is received by Grand Canyon Whitewater 120 days or more prior to departure. Request Information. Room 326-W, Whitten Building, 1400 Independence Ave., SW, Our internal computer systems are protected with anti-virus/spyware protection and firewalls that block unauthorized access by individuals or networks. Weight restrictions may apply, particularly during periods of high water when the probabilities for non-voluntary swims are increased. Transfer fee policies are most stringent on Grand Canyon and Middle Fork Salmon trips and those run by affiliate companies. TRIP CANCELLATION POLICY 1. Refunds are not available under such circumstances. By submitting your information to us, you consent to the storage of this information for a period of time deemed appropriate by us. If you cancel your rafting trip up to 24 hours in advance, you will be refunded, minus a $15.00 per person/per activity cancellation fee. In Idaho, we acknowledge the traditional territories of the Lemhi-Shoshone, Nez Perce and various bands of the Shoshone-Bannock along the Salmon River, as well as the Coeur d’Alene tribe of the Snake River through Hells Canyon. Rafting Policies Age limits. Hiking To-From Colorado River. Our international trips are operated by independent suppliers arranged through O.A.R.S. People with disabilities are welcome, pending an advance discussion of all special requirements. These safeguards are continually updated and maintained by our information security professionals. Should a guest be asked to leave a trip, there will be no refund for the unused portion, nor will OARS be responsible for additional expenses incurred by the guest for accommodations, return transport, change fees, etc. Cataract Canyon Rafting. You understand your own health and fitness better than anyone and we will rely on you to provide accurate health information on your registration form. If OARS has to cancel your trip — If a trip (operated by OARS in the lower 48) must be cancelled or postponed due to factors outside our control, OARS will provide full credit for payments made toward future travel, or a refund less a 5% service fee plus any nonrefundable payments made on your behalf to 3rd-party suppliers. Companies, Inc., its subsidiaries and cooperating agencies act only in the capacity of agents for the participants in all matters relating to transportation and/or all other related travel services, and assume no responsibility for injury, loss or damage to person or property, however caused, in connection with any service, including, but not limited to that resulting directly or indirectly from acts of God, detention, annoyance, delays and expenses arising from quarantine, strikes, theft, pilferage, force majeure, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, government restrictions or regulations, and discrepancies or changes in transit over which we have no control. Trip changes must be completed by 7pm the night before the trip to avoid change fees. Refer to the group organizer’s confirmation e-mail for details. Learn more here: https://www.oars.com/privacy-policy/. Grand Tradition Rafting Trips. When you take a trip with OARS, you actually get to enjoy the trip. With our hybrid-rafting trips, each day you’ll have the choice of riding in the paddle raft and putting your paddling skills to the test, or riding as a passenger in one of the other oar-powered rafts accompanying the trip. If you cancel 31+ days before your rafting trip: Upon receipt of a written notice, you will receive a refund less your deposit. Cataract Canyon River Rafting Experience. OARS reserves the right to cancel any trip due to insufficient registration or other factors that make the trip impractical to operate. OARS is a proud member of Adventure Collection, a partnership of the world's premiere adventure travel companies. *Cancellations within 119 to 31 days prior to departure will forfeit $400 per person. In California, where we operate along the Klamath, American, Tuolumne, Stanislaus and Merced Rivers, we acknowledge the territories of the Shasta, Yokuts, Nisenan, Karuk and various bands of the Sierra Me-wuk/Miwok tribes. Enjoy your family vacation! Inflatable rafts, catarafts and kayaks plus frames and straps and more. From skipping rocks along the river banks, taking part in water shooter fights and sitting around the campfire telling stories, the OARS white water rafting company has all the logistics covered so you can just relax and enjoy the scenery. Companies, Inc. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any manner the material in this catalog, including text, graphics or photos. In California, the Stanislaus National Forest has granted us a permit to run our Tuolumne River and North Fork Stanislaus River trips, and we operate on the Klamath River under permission from the Klamath National Forest. Reservations cancelled less than 14 days before departure (less than 30 days for groups and multi-days) are not subject to refund. How We Protect Your Personal and Financial Information. If you cancel within 30 days of the trip: Sorry no refunds, but you are welcome to … Make a Reservation. After that, it is all about river time on the guide stick (or oars) to get the confidence you need. Baggage and cameras are carried entirely at the owner’s risk, and we accept no responsibility for lost, damaged or delayed property. Recommended Gear Checklist. We need to know as soon as possible about any dietary requirements we should consider in planning your trip. However, people with severe food allergies may need to supply some or all of their own food since we can’t entirely mitigate the risk of cross contamination*. If you have any medical conditions that might impact your ability to safely participate, we encourage you to check with your doctor before you reserve your trip. This is a State of Tennessee policy and we can not make exceptions. Please understand that our trip dates and capacities are limited by the managing agencies, and when we accept your reservation, we may be turning others away from booking that trip. Request Information. O.A.R.S. Sign up today for monthly giveaways, engaging stories & videos, special offers & more! Trip participants should realize that in the event of illness or injury on a wilderness trip, evacuation can be prolonged, difficult and expensive. Prices are valid at the time of printing and may change without notice. Nenana Gorge Whitewater - Oar Rafting. Group Discount. For multi-day adventures, OARS strongly recommends a travel protection plan that includes trip cancellation and interruption coverage, baggage loss protection, emergency medical and emergency medical evacuation coverage. In Idaho, O.A.R.S. OARS is proud to be an authorized concessioner of the National Park Service and a permitted outfitter under the National Forest Service and the Bureau of Land Management. A real adventure! Dories, Inc. is a licensed and bonded outfitter and our guides are licensed by the state. OARS Rafting Guide Utah is a land of hidden slot canyons, high adventure and incredible national parks—the kind of place that can remind you in an instant—as you splash through a rapid for the first time, squeeze through a crack in the earth or stand beneath a rock arch at sunset—that life is about how you choose to spend it. Additionally, some specific needs can only be met if we charge you a supplemental menu fee to cover our increased costs. Useful Documents. To increase your safety, we expect everyone to watch our 23-minute Whitewater Orientation video before joining us. However, guide requests are often not possible and cannot be guaranteed for a variety of reasons. Trip typically runs 3-4 hours with 3 different time options. ... Oar Boat Rider cancellation policy? O.A.R.S. Companies, Inc. is a PCI Compliant company. Useful Documents. One Trip a Year. Group Discount. In accordance with federal law and U.S. Department of Agriculture policy, OARS is prohibited from discriminating on the basis of race, color, national origin, sex, age or disability. For a full refund, cancel at least 24 hours in advance of the start date of the experience. OARS is proud to be an authorized concessioner of the National Park Service and a permitted outfitter under the National Forest Service and the Bureau of Land Management. General Information. We offer a 90% refund to any guest who needs to cancel their adventure until 7pm the night before the trip date. OARS reserves the right to cancel any trip due to insufficient registration or other factors that make the trip impractical to operate. Cataract Canyon River Rafting Experience. If you have any questions regarding our cancellation policy for a specific trip, please consult your pre-trip materials or contact one of our Adventure Consultants. Please note that different deposit/cancellation policies may apply for charter groups. Make a Reservation. Grand Tradition Rafting Trips. 1. Ship your item back to Cataract™ Oars First, contact us for any special details or requests: Address 2575 S 3270 W, Salt Lake City, UT 84119, USA Please remember to ensure that all item(s) you are returning is repackaged with all parts/stickers/etc.. For more information, view our full Shipping Policy information found on our website. Since 1969, we've helped more than 500,000 people of all ages enjoy the best outdoor experience of their lives. groups of 6 or more: 5% off groups of 12 or more: 10% off groups of 18 or more: 15% off Discount will be applied automatically to eligible groups. For more information, including how to change your settings, see our privacy policy. There are a variety of discounts for group rafting trips.All types of groups are welcome! Useful Documents. We will do everything we can to schedule you with the guide you have requested, but in the end, please understand that accommodating your request may not be feasible. For this reason, we strongly urge you to purchase a travel protection plan (see “Travel Protection” below). Grand Tradition Rafting Trips. If you cancel your rafting trip less than 24 hours before your trip, there will be no refund. Watch at https://www.oars.com/experience/safety or call 800-346-6277 to request a free DVD. One Trip a Year. We operate our Gorges of the Lower Salmon trips under authorization from the Bureau of Land Management: Cottonwood District. Cancelled Trips. River activities (rafting, tubing, fishing, kayaking, etc) still go in the case of thunderstorms. The trip leader has the right to disqualify a guest at any time during the trip, or at the pre-trip meeting, if she or he feels the guest is physically or mentally incapable of participation or if the guest continuing on the trip will jeopardize the safety of the individual involved or the group. The OARStore also has a great selection of duffels, packs and miscellaneous accessories like binoculars, sunscreen, sunglasses and water bottles. On an OARS trip, we supply all meals and rafting and expedition equipment along with knowledgeable, experienced guides. One Trip a Year. West, Inc. has a permit to run our trips on the Rogue River from the Bureau of Land Management, Medford District, along with the U.S. Forest Service in the Rogue River-Siskiyou National Forest. 3-4 hours start to finish. Although our intention is for a safe trip for all, we strongly recommend that you help protect yourself, your belongings, and your vacation through the purchase of an optional travel protection plan. Transfers on multi-day trips that are requested after full payment is due will be treated as cancellations. For multi-day adventures, OARS strongly recommends a travel protection plan that includes trip cancellation and interruption coverage, baggage loss protection, emergency medical and emergency medical evacuation coverage. A combination of cardiovascular and resistance training exercises before your trip will help ensure preparedness for an outdoor adventure and will certainly add to your overall enjoyment. There is no upper age limit. 3. Getting Here. Perfect for those wanting a shorter, oar powered trip with a challenging, but rewarding 8 mile hike out of the canyon. Dollars. OARS, which was founded more than half a century ago, is one of the most respected rafting companies in the world. Getting Here. Hiking To-From Colorado River. Companies, Inc. or affiliated companies as identified in the Terms and Conditions section of the “Before You Go” page for your trip. In Arizona, where we run Grand Canyon trips, we recognize the native lands of the Diné, Hopi, Zuni, Hualapai, Havasupai, and Paiute tribes. By continuing to use our site, you agree to our use of cookies. Cataract Canyon Rafting. Prices for trips in National Park units are subject to National Park Service final approval. Forms & Waivers. Share. Weight and height restrictions. All participants are required to complete their registration forms and sign a standard liability waiver or assumption of risk before the trip, acknowledging awareness and acceptance of some risks associated with adventure travel. All you have to do is hang on and enjoy the ride. OAR trips generally go out rain or shine. After that, it is all about river time on the guide stick (or oars) to get the confidence you need. was the first exclusively oar-powered rafting company permitted to operate trips on the Colorado River through the Grand Canyon. “The OARS catalog has turned into a coffeetable dream book for adventure junkies.” – T. Edward Nickens. Every day on the water is a new learning experience. Our guides work very hard to please you and provide an excellent experience. Tents are generally provided and sleeping gear is available to rent, or in some cases, included in your trip cost. Even the rafting gurus at Cataract Oars find that having a packing list helps increase the satisfaction of outings and reduce the stress of prepping for a trip. Once we're within 48 hours all guides, drivers, logistics, food etc. Cancellation Policy. “The OARS catalog has turned into a coffeetable dream book for adventure junkies.” – T. Edward Nickens. West, Inc. holds Transportation Charter Permits (TCP0022913 - C and TCP0022913 – A) with the California Public Utilities Commission. Rafting Essentials I Learned from 270 Days Working at Cataract Oars. I’ll go into more detail about those fellow rafting companions in a bit, but first: the trip leader. We use many safeguards that include both technical and physical measures to protect your information. Make a Reservation. Hybrid Option. OARS also offers lodge-based Utah vacation packages combining horseback riding, hiking and swimming with Colorado River rafting. Suitable for kids 10 years and older. What to expect on an O.A.R.S. A variety of watercraft, each delivering a unique and memorable experience. The age limit for Ocoee white water rafting is 12 years old. In Oregon, O.A.R.S. International, Inc. We have no right to control their operations and therefore make the described travel arrangements upon the express condition that O.A.R.S. Recommended Gear Checklist. Paddle as you like, or sit back and let the guide do all the work. One Trip a Year. With our hybrid-rafting trips, each day you’ll have the choice of riding in the paddle raft and putting your paddling skills to the test, or riding as a passenger in one of the other oar-powered rafts accompanying the trip. Recommended Gear Checklist. Our oar-powered “hybrid” raft holds six guests who paddle down the Colorado River, guided by our paddle captain. People who are obese, pregnant, have heart trouble or other medical conditions should have their physician’s approval before joining an OARS trip. We reserve the right to remove any guest from a trip if, in our opinion, that guest’s actions or behaviors pose a threat to the safety of her/himself or others, or if those actions or behaviors compromise the enjoyment of the trip for others. Confirmation e-mail for details and kayaks plus frames and straps and more us that you physically... 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