I purchased two tickets for a concert on Stubhub UK. After downloading the app, log in using the same email address and password used to purchase your tickets. As the event draws near, you will receive an email (usually from axs@axs.com) prompting you to log in or register and access your tickets. BBB Business Profiles generally cover a three-year reporting period. You can find a complete list of everything going on at this years Houston Rodeo here. This is the QR code you will display upon entering the venue. Make sure is the most updated version. This story has been shared 137,985 times. I was literally thinking and fretting about this this morning too! E-mail address is required to create an account. When questioned what that meant he told me in case it cancels and sent me a bunch of FAQ info from the website. Are you within 48 hrs of the event? THIS WORKED!! I did that but there are no tickets showing up in the AXS app. x, Hello! With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. This relay service basically will block all emails that dont come from stub hub. (Example: For a New York Yankees game, search 'Yankees'). Click inside the blank box next to each of the tickets you want to transfer. Wait for the event to have their general sale first, then attempt to sell your tickets on AXS. After the switch, you will enter the email address you use to access the community in order to reset your password. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. But, no need to worry on that actually as you do have the tickets! Below are some pointers we hope youll find useful! Some are cheap. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Deleting a listing is as easy as going to your events, finding the tickets that are listed and then simply hit delete listing. . TRANSFER TO FRIENDS It's super easy. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. If that doesn't pull up an email then try searching for the word transfer, the phrase sent you tickets, or an . First time users: click CREATE ACCOUNT/SIGN UP and use the email you provided. They will need to follow the instructions in the email to create an AXS Mobile account, including downloading the AXS Tickets app. Thanks for posting, I am having trouble getting my ticket to come through on the o2 app or the axs app. It depends on the event, ticket price, your selling history, etc. First of all, hello everyone, I'm new to this sub and I hope the information below is of some help for any of you attending the Tool concerts in the UK O2 venue. Check out this star-studded list of performers on tour over the next few months below. Enter the following information for the person you want to send the tickets to: After you enter the necessary information, click the. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I followed the directions of creating a AXS account via the email address that they sent me the email. The tickets are now showing both in the axs and O2 venue app. These methods work on Android as well as iOS 11, iOS 12, iOS 13 and iOS 15. Then I transferred those tickets to my regular AXS account. Make sure you watch until the end of this video to find out How to Fix AXS Tickets App Not Working on Android and iPhone. That was Wednesday, today is Saturday and still no email with tickets to updated address , Did you find a solution? Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. So if you find that your tickets have disappeared it seems there's no need to worry. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Press J to jump to the feed. In most cases, tickets aren't issued until 24 hours before the event. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. AXS does not set ticket prices, determine seating locations, or control the release of ticket inventory -- such decisions are controlled by AXS' clients. Has anybody attended London dates received their tickets yet?? Most importantly, last-minute tickets can be scooped up for reasonable prices. Check your spam/junk folders for ther verification from AXS. 2- Uninstall and re-install the O2 venue app and retry/re-send the verification mail. Instead of a paper ticket, you can enter the College Park Center with the AXS Tickets app on your phone. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. So I initially made my stub hub account through apple and hid my email, so apple provided a relay email to stub hub. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. Thanks. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Thanks. I'll do it tonight, sorry everyone! You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Don't get scammed, Need to file a complaint? I had been left in customer service limbo for about two weeks before I sent in another service request and ****** came in to help my situation. Get tickets for Bloodywood Vended, Wargasm UK promoted by AEG Presents at The Studio at the Factory in Dallas, TX on Tue, May 16, 2023 - 7:30PM at AXS.com close We notice that your web browser is out-of-date. - Age Policy: 16 and under will only be admitted w/ Parent or Legal Guardian, - General Admission is Standing Room Only - NO SEATS, - Orders in Violation of the Published Ticket Limit are Subject to Cancellation Without Notice. Your AXS Mobile ID ticket will now show up. Click here to subscribe: https://bit.ly/2Rad2N8Looking to buy tickets? That's it that's all, and then list it up again with your new price. This is so useful, thanks for posting. In case they don't just contact them. * Confirm your ticket transfer. Solution: you need to use the Apple relay email to create a new AXS account with it. Select the tickets you want to transfer. The seats will be automatically associated with their account. Plans can . x. BBB reports on known marketplace practices. The O2 Customer's Service also told me they'll have people there at the venue, ready to attend us if anything's wrong, they would need the confirmation order from the site where you purchased the tickets as well as a photo ID. Stubhub please help!! Tickets Not Showing Up In AXS Hello! If you have just bought your tickets and aren't seeing them in your account, hang tight! There could be a delivery delay. Apparently it is actually AXS? If you have guests that will arrive separately from you, you can transfer them each a ticket. Bytes Media 2022Topics Covered:Bytes Mediahow tohow to fixaxs app not workingaxs oops something went wrongaxs mobile appaxs app not downloadingaxs login not workingis axs down right nowaxs payment not workingaxs tickets not showing upaxs app crashingaxsaxs appaxs ticket app not workinghow to accept tickets on axs appwhy can't i see my tickets on axshow to sell ticket on axs apphow to transfer ticket on axs apphow to add axs tickets to apple walletapp crashing Please allow sufficient time to arrange the accommodation. Click the game that contains the seats you want to transfer. Give it time. This timeframe can range from 24, 48, or even 72 hours. Some are under $15. Getting tickets in your AXS account Print. If you let the tickets expire a few days before the event takes place, then you can say you tried to sell them but if they don't end up getting sold that you're just going to attend the event anyway. Its that time of year to grab ahold your buckin bronco. . I can confirm the tickets are also showing in the O2 Venue App. Press question mark to learn the rest of the keyboard shortcuts. Thats cheaper than nearly everything on Killens BBQs extensive menu. I received an email from AXS saying that I need to download the app and create an account with my stubhub email address in order to accept the tickets and complete the transfer. To see your AXS tickets on your phone: Open the AXS app; Sign in or create an AXS account. Is this normal? Macklemore released a new album & announced a 2023 tour. We've received your submission. It depends on whether the people you're transferring to already have an AXS Mobile account. mail Vivid Seats is a verified secondary market ticketing platform, and prices may be higher or lower than face value, depending on demand. We are changing the way you register and sign-in to the StubHub Community. This business is in an industry that may require professional licensing, bonding or registration. 01-30-2022 09:39 AM. I find the sell fees on AXS to be on the higher side, so just keep that in mind when you are selling tickets through the AXS platform.All you need to do now is hit confirm and your tickets will be available for sale!Now, if you want to go back and adjust your ticket prices, unfortunately it isn't as easy as you'd expect. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Log in to your AXS Mobile account and click the. . These prices may exceed face value. BBB Business Profiles are subject to change at any time. You can swipe in your entire party with a scan of any ID associated with the account. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Now everything should be fine, I have the UK ID verified and the AXS app verified and working as well. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If there is a delivery delay as well, you may not be able to sell your tickets right away.Once you begin the ticket listing process, you'll need to set your ticket price up front, along with answering a few questions related to how long you'd like to the tickets to remain listed on AXS and what type of ticket splits you'd like to use.There is no ticket pricing help feature with AXS, so your best bet on pricing tickets is to open up the event page on a different tab and comparing ticket prices in the same section and similar rows to see what are similar prices close to your seats. I asked them about this, just to be sure and they clarified: Tickets are usually sent out within two weeks of the event date, so if your event is scheduled to take place on May 10th please contact us at least three days before if you still cannot see the tickets in the app. Click inside the blank box next to each of the tickets you want to transfer. Simply show your AXS Mobile ID barcode to the ticket taker who will scan it for entry. If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? This detail is not disclosed upon listing or sale of your tickets or when you start the funds transfer. Upcoming Under this tab, you'll see event details and ticket barcodes for all your upcoming events. I purchased tickets for a concert back in February. Its not all country though New Kids On The Block, Machine Gun Kelly, The Chainsmokers, Bun B and La Fiera de Ojinaga are all set to perform at NRG Stadium too. Watch this. All prices listed above were found at the time of publication and are subject to fluctuation. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. If no tickets are found when you perform a search, it means that at this moment we do not have any tickets available. Please contact Target Center ticket office at ticketing@targetcenter.com or phone at 612-673-0900. USE TICKETS WITH THE APP No paper required. Want more options? This is a multi-location business. AXS will not allow you to sell tickets for events in a country where you do not have a bank set up for it. Can I share screen shots of digital tickets with friends? No. If you need an accommodation to fully participate in a program (event), please contact the UTA Box Office at 817-272-9595 or boxoffice@uta.edu. After following the instructions provided, your tickets will be displayed as a digital barcode in the AXS app. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. I shared an e-ticket with a friend and they can . This is done to prevent potential fraud or security issues. I've been trying to get one for days and reached to customer's support for help through both Twitter and their website page. You will have to reach out to Stubhub international. We found tickets for all upcoming 20 concerts f The tickets from what you described were transferred over to you by the seller to accept. And if all you want is a Daily Grounds Pass, now is the time to pounce. As the axs customer service said, the tickets should appear 14 days prior to the event. No, each person does not have to have their own ID. I hope I dont have to sort it out at the concert as it is my first concert going alone and I am going to be anxious already . According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. But, no need to worry on that actually as you do have the . You also have the option of transferring and listing your tickets for sale prior to the event. Please go to the Box Office for assistance with AXS Mobile ID app issues. Use mobile tickets on your phone to scan at the door. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Customer Reviews are not used in the calculation of BBB Rating. BBB Tip: Buying tickets to the big game or concert? DISCOVER GREAT EVENTS The opinions and views expressed by performers do not necessarily represent the views of UT Arlington. Purchased Stubhub tickets not showing on AXS app. (Note: The New York Post confirmed all above prices at the publication time. Check out our list of the 12 biggest country stars on tour in 2023 here. The Apple ID relay should be a unique identifier for your specific email address. Have them meet you at the venue. 2023 NYP Holdings, Inc. All Rights Reserved. AXS acts as the ticket selling agent for its clients, such as venues, teams and promoters. I brought a ticketmaster resale ticket so not sure if that is complicating things! I know it's quite annoying but for now we have to wait, just make sure you followed the steps above and check 14-13 days before the concert so you can check if the tickets appear already. 2- Uninstall and re-install the O2 venue app and retry/re-send the verification mail. All tickets will automatically transfer to your AXS Mobile account. For some events the demand will unfortunately exceed the supply. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Heres what to know, We found tickets for all remaining Funny Girl shows. You will enter your community username and new password and done! Be the first to know. If you are attempting to sell tickets for an event in the USA but you do not have a bank account in the USA, you will not be able to complete this section and you will be unable to sell the tickets for that event on the AXS platform. The ticket taker will ask how many people are with you when scanning your phone. Event is September 26. Edit: Added update about the tickets now showing and the verification mail working. HOW TO LIST AND SELL TICKETS ON AXS | THE COMPLETE GUIDE thumbsuprun 3.33K subscribers Subscribe 120 Share 12K views 1 year ago Want to list and sell your tickets on AXS? You can download the app here: AXS for iPhone or AXS for Android. The game is in 36 hours. If the purchase is completed . Need to find a different location? On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). I contacted AXS UK as to be sure I had made everything correctly and that my tickets will show in the AXS app instead. Most of the time you'll simply select to sell the tickets completely together or to ensure they sell in even numbers. Use the same email you use on StubHub. Hopefully this will save someone from the panic attack I just had over my tickets. Hope this info is useful for some of you. Don't worry. You could sell them elsewhere, but not on AXS unfortunately.Once past this page, you'll be at your review page of the listing where you'll see the tickets being listed, any disclosures you selected, and then the ticket price. There are no suggested results at this time. How BBB Processes Complaints and Reviews. The Apple ID relay should be a unique identifier for your specific email address. In any case, some of you might have noticed the O2 venue app is not sending you verification mails. Unfortunately their only resolution was to attempt to contact the seller and provide the updated email. This site is for questions about events in US and Canada. Take a detailed look at the many sports and performance venues on the campus of UTArlington. I guess I'll have to wait until closer to the shows. -Tickets will be sent via theAXSMobile ID App. The fee will be around 15%, sometimes more sometimes less. By clicking Next, you agree to the AXS.com Terms and Conditions. We are changing the way you register and sign-in to the StubHub Community. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. It's hidden so this company can hold your money even though the transaction is completed. However, the website will not state that they are sold out unless each and every ticket has been paid for. Yes. When deciding how long you'd like to keep tickets active for sale on AXS, you can decide between listing them for a day/week, up to when the event will take place, or even past the start time of the event. I have a problem with AXS Tickets Are you having issues? Wu-Tang Clan and Nas are playing NYC and NJ on 2023 tour. We are changing the way you register and sign-in to the StubHub Community. Once they have an account set up, they do not have to visit their account every time they are transferred seats. Locating Guest Account Tickets with Access Code, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. AXS App Not Working: How to Fix AXS Tickets App Not Working Bytes Media 6.52K subscribers Subscribe 4 924 views 4 months ago CALIFORNIA AXS App Not Working: How to Fix AXS Tickets. Please make sure you're signed in to the same AXS account you used to buy the tickets. Has anyone else had this issue? After the switch, you will enter the email address you use to access the community in order to reset your password. Front row or on the aisle? AXS Business Profile AXS Event Ticket Sales Headquarters Multi Location Business Find locations Contact Information 425 W 11th St #100 Los Angeles, CA 90015-3467 Get Directions Visit Website. Just a few of our favorites include a BBQ contest, trail rides, horse show, wine tastings and a carnival with rides, games and food. The event staff will . So I went to the UK website and used the same email that I previously used on the AXS app, I logged in but had to verify my account again, now two AXS IDs showed there in the website with the same mail, one from the UK and one from the US. This is the easiest and fastest way to Fix AXS Tickets App Not Working. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. Asjhai you are a godsend. Edit: still haven't been able to see the tickets I bought after going through all of this. Well guide you through the process. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Once you have tickets purchased and in your account, you need to ensure that the event is valid for selling tickets. The last thing here is the fee associated with listing and selling tickets on AXS. This is done to prevent potential fraud or security issues. BBB Business Profiles may not be reproduced for sales or promotional purposes. He helped with a ticket accidentally sent to another email and was really kind about it too! The Chainsmokers on March 10 at 6:45 p.m. Turnpike Troubadours on March 11 at 6:45 p.m. La Fiera de Ojinaga on March 12 at 6:45 p.m. Machine Gun Kelly on March 14 at 6:45 p.m. It's all a fan needs, all in one app. International Association of Better Business Bureaus. As a matter of policy, BBB does not endorse any product, service or business. It gives you some great flexibility!The other option you need to pick from is the ticket split rules. . (United Kingdom) This is happening to me right now. Post your event memories with commemorative tickets, photo collages, and more. Using the apple relay email address to register with AXS will still send your registered Apple email address an email to verify. I followed the steps, the O2 venue app wouldn't work anyway, so I downloaded AXS ticket app and it worked. 1- Make sure you use the same email in the account for purchasing the tickets and the one for the O2 app or AXS app. Dean E. Smith Center, Chapel Hill, NC Sun Mar 5, 2023 - 3:00 PM BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. I have the same issuesee photo. Anyone else still waiting on tickets purchased via AXS? If the sell button is greyed out, it may mean the event is not yet eligible for sale, but if it is blue, you may proceed with selling these tickets!Some events are not eligible as the promoter has chosen not to allow tickets to be transferred/sold, while other times it could simply be that the event has not gone on sale to the general public yet. Thanks for contacting us. It worked. If that doesnt sound like fun for the whole family, we dont know what is. So, if you want to go to the Houston Rodeo this year, weve got everything you need to know and more. Click the game that contains the seats you want to transfer. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. All you will need is an UK AXS account created via axs.com/uk with the same e-mail address you used with Ticketmaster. Currently at work so I don't really have the time to fix formatting. Please bring the email with the order confirmation and ID. Watch the how-to video here.The AXS Tickets app is compatible with iOS for iPhone and with Android for Android devices. For big releases, tickets are reserved very quickly. When a lot of tickets are held in purchases that have not yet been completed, the tickets will not show up in a search because at the moment they are not available. THANK YOU. While country is coming to Houston all month long, country is heading, well, all over the country all year long. All prices are subject to fluctuation and include additional fees at checkout.). Just a few of the huge acts set to swing into the Bayou City include Zac Brown Band, Kenny Chesney, Luke Bryan, Brad Paisley and Chris Stapleton. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Check your spam/junk folders for ther verification from AXS. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. This event may include the following features from the venue: To learn more. Head to your events page and find the specific event you'd like to sell tickets for. How do u verify ur email signing up for an axs account with a private relay email address. Go on their chat. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Purchased Stubhub tickets not showing on AXS app, Re: Purchased Stubhub tickets not showing on AXS app. I bought it back in December and have an email receipt, but still not coming through the app. My worry is that they'll double-book my seat, which has happened to me before. This timeframe can range from 24, 48, or even 72 hours. Boz Scaggs has 18 concerts in 2023. From Tuesday, Feb. 28 through Sunday, March 19, the annual event is returning to Houstons NRG Stadium for 20 days of carnivals, fun and huge concerts featuring some of the biggest names in country music. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. How did you verify your ax's account with the private relay email? Hi! And we did sit for 3+ hours on wait and was fortunate enough to speak with someone. For now, this is all the information I was given and I'll try and update this post when the event date gets closer. AXS tickets are delivered to AXS accounts within 24-48 hours of the event. Where are my tickets? Want to list and sell your tickets on AXS? A page appears showing the details of the event. They are reserved for a limited time to allow customers with tickets in their 'baskets' to either complete the purchase or release the tickets. Stubhub is the first place I look to buy tickets and compare ticket prices: https://bit.ly/2I6GNwAVivid Seats lets you save $10 on your first purchase when buying through the app! Request the confirm your tickets and provide you with a confirmation invoice and receipt ISayAboot 3 yr. ago That sucks Mogwai10 3 yr. ago It clearly says pending. The buyer has the issue if an event is cancelled not the seller, holding my money for 2 months is completely ridiculous. Opens at 7am. My tickets are not in my account? For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS platform!00:00 \\\\ Introduction1:01 \\\\ How To Start Listing Tickets On AXS4:00 \\\\ Pricing \u0026 Disclosures6:40 \\\\ Banking Requirements7:52 \\\\ Selling Tickets \u0026 Adjusting Your Listing11:04 \\\\ Life UpdatesYou'll need an AXS account and tickets within the AXS platform to list tickets first of all - you cannot sell any tickets on AXS that are not owned within your own account. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. BBB is here to help. Still don't see your event? A complete calendar of NRG Stadiums upcoming Houston Rodeo concert dates, start times, performers and links to the cheapest tickets available can be found below. Thanks for signing up for the event guide! Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. 1- Make sure you use the same email in the account for purchasing the tickets and the one for the O2 app or AXS app. To quickly bring up your AXS Mobile ID for your next event, click the Tickets icon in the Timberwolves + Target Center app or Upcoming Event Icon in the AXS app located . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I sold tickets to an event in March 2023 and the funds show in my sales balance. Updated the Original Post. To read the updated Privacy Policy, please. Congratulations! Official Tickets and Your Source for Live Entertainment | AXS.com Sat Feb 25, 2023 - 7:00 PM Anaheim Ducks at Carolina Hurricanes PNC Arena, Raleigh, NC Thu Mar 2, 2023 - 7:00 PM Jeff Dunham PNC Arena, Raleigh, NC Sat Mar 4, 2023 Duke Blue Devils at North Carolina Tar Heels Mens . We see your preferred language is English (United States), would you like to stay on, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! 3- If that doesn't work, install AXS app and verify your mail address. You will enter your community username and new password and done! Release the funds to me now as the tickets sold and you were paid including your fees.