Still, its pretty annoying that something viral to my life works so poorly. The only reason that I keep it at this point is to pay rent. Login. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. It's also likely to take a few tries to get in. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. The app was working fine before the unnecessary visual refresh. RealPage Analytics delivers the most accurate apartment data, trends and industry news. We were very excited to talk about the new ActiveBuilding at RealWorld.. LearnMore. Not a huge deal, but even apps loading much more data start up faster. granularity and accuracy. Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. Resources, LeaseLabs You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. Thank you! It doesn't really make things any easier for me at all. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. Unfortunately, the app is still extremely frustrating to use. Can't get it on this laptop either. Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. Renter Background, Creditor Screening Issues, COVID-19 Plus, staff can share news with all residents at once or send important information to only specific interest groups. granularity and accuracy. Get Started Now Terms of Use Privacy Policy Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Get Started Now Terms of Use Privacy Policy So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. Had to do a lot of changes so the app would accept the input(s). Login Use your ActiveBuilding login information Enter your email Log in New Resident? The experience is shaky at best from the moment that you open it until you tune you minimize or close it. Your team definitely has their priorities straight. On my smartphone I was offered a coupon to allow payments at participating stores. Infrequent/Mild Medical/Treatment Information. Apps should promote digital options and self-service. By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Get Started Now Terms of Use Privacy Policy This one makes me want to go back to writing checks. Community Connection & Engagement It gives everyone a way to engage as a community. We will look into this further. There is no immediate change to either staff or resident day-to-day use. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. Login. Use your ActiveBuilding login information. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Login Use your ActiveBuilding login information Enter your email Log in New Resident? The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. It never remembers me or attempts a biometric login. Fairfield Properties online rent pay portal allows residents to pay rent online. Resources, ActiveBuilding Resident Portal for Multifamily Properties. Maximize your asset value by optimizing rents while consistently reducing vacancies. Renter Background, Creditor Screening Issues, COVID-19 We want to make it dynamic and guide users to the information and services they need.. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. Fax: 631-462-9853info@fairfieldproperties.com, Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. ActiveBuilding puts everything in your community at your fingertips. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. Get Started Now Terms of Use Privacy Policy Sometimes this wont work at all. Login Use your ActiveBuilding login information Enter your email Log in New Resident? ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Have an immediate question about our products or services? Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? Welcome To The Fairfield Properties Resident Portal. Use your ActiveBuilding login information. Get Started Now Terms of Use Privacy Policy Get Started Now Terms of Use Privacy Policy This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. Everyone is right, this is not intuitive and a pain in the neck. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? Daily, transaction-based visibility into your portfolio and your competitive market. App responsiveness is very important to us because we know how frustrating it is to you to use. We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. Log in. RealPage Market Analytics delivers true performance data no one else has. RealPage Analytics delivers the most accurate apartment data, trends and industry news. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. I hope they change it soon. It was snappy, responsive, and logging in took less than a few seconds. I've noticed some improvements being made recently which is great. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. Community Rewards is really that.. Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. Login Use your ActiveBuilding login information Enter your email Log in New Resident? ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. The issue is resolved and we are proactively working to prevent it in the future. The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Absolutely awful to use. Your Information is secure and will be kept confidential. Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. Safety starts with understanding how developers collect and share your data. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. Your Information is secure and will be kept confidential. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Package delivery is the secondamenity residents are interested in after fitness centers. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. I really hate this app. Griffis Westminster Center. Ill have to try again later. Get Started Now Terms of Use Privacy Policy Proven to outperform the market 2-5% in every market cycle. Login.