If you have further questions, please get in touch here. If you make repayments on time, you'll only ever pay the price of the item you've purchased. References to “us,” “we,” “our” or similar derivations refer to Boohoo.com UK Limited, the owner and operator of the Website. if you have opened an account with us or purchased goods from us, or registered for a promotion or event, and you have not opted out of receiving that marketing (in accordance with your preferences, as explained below); by email if you have signed up for email newsletters; if you have provided us with your details when you entered a competition and you have consented to receiving such marketing (in accordance with your preferences, as explained below). boohoo.com is a trade mark. The day of activation is the date on which either: (a) the e-gift card is actually delivered to your nominated email address, or (b) you purchase the store gift card and it is activated by the selected store from which it is purchased, as applicable. The use of any personal data by the Promoter shall be in accordance with the Promoter’s Privacy Policy which can be found on the Promoter’s website at www.boohoo.com/restofworld/privacy-policy/pcat/privacy. 1. We only supply the Products for domestic and private use. There is no returns label in my parcel, how do I return? 8.2 Nothing in these Terms and Conditions affects your statutory rights. 9.2. You may store, manipulate, analyze, reformat, print and display the content supplied solely for your own personal and non-commercial use. Customer Service . Your order will be held in the locker for 72 hours. - Remember your BFF can’t have shopped with us before. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. Any use of extracts from this Website other than as permitted above for any purpose is prohibited. Using our site indicates that you accept these terms and conditions together with our Privacy Notice here and Terms of Use here, regardless of whether or not you choose to register with us. Please send us an email with the following information: You won’t be able to attach an image of the faulty item just yet but make sure you have one ready for when you receive a reply from us. The Promoter will contact the winner personally as soon as practicable after the Announcement Date, using the email address provided with the competition entry (if provided) The Promoter will ask the Winner to provide further details in relation to the Prize (the “Details”).The Winner must provide the Details in order to claim the Prize. We’ve updated our website to bring you the best of boohoo! If We have to contact you, We will do so by in writing or telephone, using the contact details you provided to us in your order, unless you have asked us to contact you by any other means. Your order could be in a couple of places... our warehouse, awaiting dispatch, with the courier on its way, or delivered. Pay for your purchases over 4 automatic fortnightly installments. To shop the latest trends, simply click here SHOP NOW. If you’ve forgotten your password, at the account log in page select the forgotten password option and follow the steps to reset. You can now pay for your boohoo orders with Apple Pay using a Visa, Mastercard or American Express Card on all devices which support Apple Pay*. Personal use only - Boohoo Premier is for personal use only. Stay safe! Request human intervention for automated decision making and profiling. (f) any failure to fulfil obligations of any third parties involved in this Prize Draw; All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! Entrants must not have infringed the rights of any other party or breached any laws when submitting their Entries. Boohoo support squad Boohoo support squad have been amazing and helpful. We reserve the right to refuse to accept a Gift Card which we deem to have been duplicated, tampered with, damaged or otherwise suspect has been affected by fraud. If personal data is provided to Ravelin, Ravelin will also use this personal data to improve its service and machine learning to improve its automated processing. And re-type. You will receive regular a) Sign up to our waitlist at https://www.boohoo.com/features/blackfriday.html. If you do not accept these terms and conditions, our Privacy Notice here or our Terms of Use here, do not use our site. You must have JavaScript enabled in your browser to utilize the functionality of this website. See here for further information about Klarna. Contact your bank to ensure there are no problems with the card. You agree and accept to be bound by the terms of our Privacy Notice. Enter your order number. All and any Intellectual Property Rights in the Products shall be owned by us or our licensors. Match your bust and under bust to a dress size. 9.5 Without prejudice to clause 6.1, the Promoter reserves the right to exclude any Entry from the Prize Draw if it deems it to be ineligible or otherwise invalid and the Promoter shall have complete discretion in this respect. All such rights are reserved. 4.1 The winner of the Prize Draw will be announced on 25th Dec 2020 (“Announcement Date ”). While we endeavor to ensure that this Website is available 24 hours a day, we shall not be liable if for any reason this Website is unavailable at any time or for any period. We immediately contact your bank or card issuer for authorisation to take payment from your account. We are a company registered in England and Wales under company number 05723154 and with our registered office at 49/51 Dale Street, Manchester, England M1 2HF. Your code will be activated after 30 minutes from the drop-off time. For tracking, help and support for orders placed before 22nd September 2020, simply log in. Please get in touch here. You’ll need to place another order or return any unwanted items. 4.2 In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize. All entrants (including the winner) must comply with any reasonable directions given to him or her by the Promoter in connection with the Prize Draw. Request the transfer of your personal data. Our UK VAT number is 185 4874 61. 9.10. The Winners agree to indemnify and keep indemnified the Promoter, its group of companies and their officers, employees and agents from and against all liabilities, losses, damages and expenses (including legal and other professional fees) arising out of or in connection with any allegations or claims resulting directly or indirectly from: 8.4.1. their Entry into this Prize Draw; and/or. You will then receive unlimited FREE delivery and our You can cancel your contract here. If any provision of these Terms and Conditions (or part of any provision) is found by any court or other competent authority to be invalid, unenforceable or illegal, the other provisions shall remain in force. After you submit your order, we immediately contact your bank or card issuer for authorisation to take payment from your account. The promoter is: boohoo.com UK Limited 49-51 Dale Street, Manchester M1 2HF. In respect of third party marketing communications, we will obtain your express opt-in consent before we share your personal data with any third party for marketing purposes. • Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. You’ll need to write to us with notice of your cancellation – just fill out this form where you’ll also find details on how to return your item(s). 1. www.boohooMAN.com is operated by Boohoo.com UK Limited (“We”). However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice. We’ve updated our website to bring you the best of boohoo! You should keep a copy of these terms and conditions and your order for future reference. Links to third party websites on this Website are provided solely for your convenience. SERVICE AVAILABILITY. The Contract is between you and us. we have a legal obligation to collect or disclose personal data from you. I can't see the refund on my bank statement. 9.4. We've gone paperless! Alternatively you can check the balance at checkout. Collect at a time convenient to you: shops are open 7 days a week until late. In order to opt out of targeted advertising you need to disable your ‘cookies’ in your browser settings (see Cookie Policy for details) or opt-out of the relevant third-party Ad Settings. To enter the Prize Draw entrants must: 3.1.1. NEVER buy from here! To enable you to take part in a competition, event, survey, or receive a reward for shopping with us. Further details of the periods for which we retain data are available on request. If the Prize is declined by a Winner or is withdrawn from a Winner by the Promoter, the declining or forfeiting Winner will continue to be subject to the provisions of these Terms and Conditions; and the Promoter may offer the Prize to a new Winner by random selection in accordance with this clause 3.3. All InPost lockers are accessible 24/7! After this, please contact us by going to 'contact us' tab on this page to submit details and we will investigate further. 9.8. You have 24 months from the date you receive the gift card email in which to spend it, please note if you have received a gift voucher the expiration date should be listed in the email. 3.1. Gift cards are currently unavailable as a payment method on the app. From time to time We may make minor changes to a Product to reflect changes in relevant laws and regulatory requirements. - Thursday 26th November 2020 to Wednesday 2nd December 2020 boohoo Premier Next Day Delivery service will be unavailable. 4.2. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. standard FREE returns on your orders with no minimum spend for a whole year, just don’t forget to select If We fail to insist that you perform any of your obligations under these terms and conditions, or if We do not enforce our rights against you, or if We delay in doing so, that will not mean that We have waived our rights against you and will not mean that you do not have to comply with those obligations. You can check delivery timescales here. The title of the competition is Fuel Your Fitness. We do this using a variety of digital marketing networks and ad exchanges, and a range of advertising technologies such as web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience Service. 6.2. Except as expressly provided nothing contained herein shall be construed as creating any license or right under copyright, trademark or other intellectual property rights. Like many companies, we may target boohoo banners and ads to you when you use other websites and apps, based on your Contact, Technical, Usage and Profile Data. How do I check the balance on my gift card? We will only collect personal data from you when: Your personal data is used by boohoo to support a range of different activities. To create an account and register you as a new customer (either directly or via social media). We use strictly necessary cookies. Entrants will retain copyright in the Entries they submit. What are you waiting for- Treat yourself you deserve it! Some cookies have been placed on our side from third parties (with our permission of course) and track pages you’ve visited. https://www.clearpay.co.uk/en-GB/terms-of-service, https://www.klarna.com/uk/terms-and-conditions, https://www.klarna.com/uk/customer-service, https://www.klarna.com/uk/terms-and-conditions/, https://www.ravelin.com/privacy-policy-new, http://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX:32010D0087, Select your preferred day and DPD will text you to organise a 1hr delivery slot between 11am-5pm, Collection next day if ordered before 11pm, Sunday to Friday. In no event are you permitted to publish, distribute or otherwise reproduce in any format any of the content or copies of the content supplied to you or which appears on the Website. If there are any significant changes we will post updates on our website, applications or let you know by email. back to us at boohoo. These rights include the ability to control your marketing preferences. If you are under the age of 13, you are not permitted to use or submit your data to the website. 2. E-gift cards are only available in GBP. If you discover that your Product is faulty after 14 days we reserve the right to request evidence, such as images of the defect, before issuing any refund of the price paid and/or any associated delivery costs. (l)any other matter outside of their reasonable control. These terms and conditions are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these terms. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. We will only collect and use your personal data for the following purposes, to: We have appropriate organisational safeguards and security measures in place to protect your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. UK returns are FREE using the returns portal. This info may be used to deliver adverts on third party websites. Delay outside of our control - boohoo will not be held responsible for any delay or failure to comply with our obligations if the delay or failure arises from any cause which is beyond boohoo’s reasonable control. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. 5.3 The Promoter will contract the winner of the Prize Draw via the email address supplied to sign up to the waitlist. to our professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services. So hold on, and if it’s all good, you’ll get your reward within 45 days. You can purchase an e-gift card online at boohoogiftcards.com in the UK only. Payment by Euros, US or Australian dollars can be enabled by selecting the appropriate flag in the dropdown currency selection menu in the top right-hand corner on the homepage. For customer service queries you can contact the Klarna customer service team here. Shop boohoo's range of womens and mens clothing for the latest fashion trends you can totally do your thing in, with 100s of new styles landing every day! You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Simply select Clearpay as your payment method at checkout for orders over £10. No correspondence will be entered into in respect of any decision made in connection with this Prize Draw. Use the chart to first highlight your under bust measurement and then your bust to discover the correct dress That code could’ve expired now as we run offers for a limited time. 6.2 By entering the Prize Draw, if you are a Winner you agree to your Entry being published in accordance with clause 5.1 and to take part in and co-operate fully with all reasonable publicity accompanying or resulting from this Prize Draw without further recompense. By entering the Prize Draw, if you are a Winner you agree to your Entry being published in accordance with clause 5.1 and to take part in and co-operate fully with all reasonable publicity accompanying or resulting from this Prize Draw without further recompense. By entering the Prize Draw you accept these Terms and Conditions as in force at the time you submit your Entry. You can find out more about your rights, choices and how we use your information in our new Privacy Notice. 8.4.2. their receipt and use of any Prize. Too late, you missed it! to protect our customers, boohoo group companies and website from fraud and theft, we may share personal data that is required to make identity checks and personal data that we obtain from making identity checks (including data relating to your age, name and location), together with account information, with other boohoo group companies and with third party organisations (including law enforcement agencies), involved in fraud prevention and detection and credit risk reduction. third party service providers that we engage to deliver goods you have ordered and to manage any returns; third party service providers that we engage to send emails and postal mail on our behalf including in relation to incomplete orders or abandoned baskets, or marketing communications, to provide data cleansing services and to provide marketing and advertising services; analytics and search engine providers that assist us in the improvement and optimisation of our website; affiliate networks through whom you have accessed our website; to any third party to whom we may choose to sell, transfer, or merge parts of our business or our assets. 11.3 Any person who provides their Details to the Promoter in connection with this Prize Draw accepts: Your order will be held for 10 days after which it will be returned back to boohoo. Just pop your items in something non see-through, sealable & waterproof. If it's before the advised delivery date and you've had your dispatch email, then it’s on its way. Your order will be held at the store for 10 days, before being returned If the carrier was unable to deliver this time it may be worth considering when you next order to use an alternative delivery address where you know someone will be able to receive the parcel or selecting an alternative delivery option at checkout e.g. It’s simple! JavaScript seems to be disabled in your browser. Only one voucher code can be used per order and additional terms and conditions may apply in respect of each voucher code. Please be aware that we may process your personal data using more than one lawful basis, depending on the specific activity involved. Your refund will be processed within 5 working days. We may at any time terminate or suspend any part of the Website without notice to you. Coronavirus (COVID-19) – Have any precautions been put in place? Once your order is ready for collection, you will receive an email with your unique Collection Code. I don't have the original packaging, can I return? Our email address is customerservices@boohoo.com. 11.11 The Prize Draw, these Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). If you are using Royal Mail, Hermes or Collect+ the tracking will show it delivered to our nearest distribution centre. Please note postcode restrictions apply. For further information on returns please see our Returns Policy, Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Your Products may vary slightly from those images. I can't see the refund on my To the extent permitted by law, all conditions, warranties and other terms which might otherwise be implied by statute or common law are expressly excluded from these Terms and Conditions. Want to know where my delievery is. Access to this Website may be suspended temporarily and without notice at our discretion including without limit in the case of system failure, maintenance or repair or for reasons beyond our control. Orders placed on Saturday will be delivered Monday. 7.1 The copyright subsisting in the Entry must belong to the entrant. We Are boohoo, the brand behind the clothes helping you to #DOYOURTHING. Items must be unwashed, unworn and with the original labels still attached. It’s the same statement styles you love – basic jersey maxi dresses and slouchy boyfriend jeans - perfectly proportioned to fit and flatter smaller packages (good things do come in them, after all!). Jumper Dress. 9.7. You have the right to request human intervention where we are carrying out automated decision making when processing your personal data. This enables you to request that boohoo delete your personal data, where there is no good reason for us continuing to process it. We’re really sorry to hear that you’ve received an item that’s not in perfect condition. Availability - Boohoo Premier is available for delivery to UK addresses. 2.5. Any changes to the Prize Draw or these Terms and Conditions will be announced by the Promoter through its Instagram accounts. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website. For customer account security we do not allow change of email address, if you need to use an alternative email address please create a new account. 3.4. The service in the following areas may take 3 – 5 working days: Channel Islands, Highlands & Islands of Scotland, Shetlands. We have printer-less options too if you don’t have a printer! If you are using Clearpay, such payment will be subject to additional terms between you and Clearpay, available at. You've got 28 days to send something back to us from the day you receive it. policy, can I return? Failure to comply with such directions may result in an invalid Entry and/or withdrawal of the Prize. We will only collect and process your personal data where we have a legal basis to do so. 8.1 Except for death or personal injury caused by negligence of the Promoter or its agents or representatives or for fraud or fraudulent misrepresentation, neither the Promoter, nor its agents or representatives assume responsibility for: (a) any Prize that is not redeemed; This privacy notice explains how your data is collected, used, transferred and disclosed by boohoo. Om du inte är nöjd med hur Vi har hanterat klagomål kan det hända att detta skickas vidare till ett alternativt tvistlösningsorgan (där en oberoende part behandlar tvisten och försöker att lösa … We, therefore, do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. To deliver relevant website content, online advertisements and information for you; and measure the effectiveness of the advertising provided. Nothing in these terms and conditions shall exclude or limit our liability for: death or personal injury caused by negligence; or, misrepresentation as to a fundamental matter; or. 7.3 you licence and grant the Promoter, its affiliates and sub-licensees an exclusive, royalty free, perpetual, worldwide, irrevocable and sub-licensable right to use, reproduce, modify, adapt, publish and display such content for any purpose in any media including, but not limited to the Promoter’s website, social media accounts, marketing materials, newsletters and promotional material without further compensation, restriction on use, attribution or liability; 7.4 you waive any moral rights or similar rights in respect of your entry to which you may be entitled (at the time of submission or in the future) under the Copyright, Designs and Patents Act 1988 as amended time to time or under any similar applicable laws in force from time to time in force anywhere in the world; 7.5 you acknowledge that third parties will have access to and will be able to republish your Entry in accordance with the terms of use of the social media platform through which your Entry is submitted. You can check the balance of your gift card here. includes Click and Collect services as well. The Promoter will fully co-operate with any law enforcement authorities or court order requesting or directing the Promoter to disclose the identity of or to locate anyone posting or linking any content to its Twitter or Instagram pages which infringes any third party rights or is in breach of any of these Terms and Conditions or any applicable law. We’ll make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Proof of Entry is not proof of receipt. The prize is a brand new Peloton Exercise Bike + 12 month subscription to their services ("Prize"). section and reorder for a replacement. Log into your account, select payment details and either add, delete or edit your payment options. Boohoo advises customers to allow up to 24 hours for a response, especially if further investigation is necessary. Hos boohoo.com hittar du de senaste trenderna online. Refunds will not be given if they do not comply with our returns policy. Use code: WOW. Please read these terms and conditions carefully before ordering any Products from our site. ... Our Premier delivery service gives you unlimited next day or standard delivery for a whole year for a one off payment. time specific delivery or locker collection if offered in your delivery location. We reserve the right to cancel any order for your e-gift card and refund any monies you have paid to us if we discover any pricing or other errors in relation to the order prior to the time of dispatch. 3.1 The competition will run from 00:00 GMT on 2 November (the "Opening Date") to 00:00 GMT on 22 November 2020 (the "Closing Date") inclusive. In the unfortunate event of a personal data breach, we will notify you and any applicable regulator when we are legally required to do so. The Promoter reserves the right to obtain proof of such consent and to refuse entry or to choose another winner if such proof, where requested, has not been given. Your delivery date has to have passed for us to be able to investigate where your order is. If your payment has not cleared on the date of your order, your e-gift card will be delivered after your payment has cleared. Termination - We may decide to terminate your Boohoo Premier account and you will be given a prorated refund based on the number of whole months remaining in your membership. Select your preferred return option (Print returns label at home or in store options). 5.2. Membership – Boohoo Premier is valid for 12 months and is only available to individuals residing in the UK. No bulk, third party or automated entries are permitted. 9.12. Our email address is customerservices@boohoo.com. If you cancel a Contract under clause 8.1 after the Products have been dispatched to you, you must return them to us. You can also select contact-free lockers via Inpost Next Day 24/7 Locker Collection. 8.4. Clearpay Customer inquiries will be addressed by the Customer Support team here: Turn unwanted clothes into boohoo discount codes with three, Put unwanted items in a box or bag, print your free shipping label and take your parcel to a drop off point. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. You have the right to cancel your e-gift card within 14 days of it being received at your nominated email address for delivery provided that you give Boohoo formal written notice of your intention to cancel by contacting our customer services team at: complaintresolution@boohoo.com. The gift card will be sent via email to the chosen recipient for use on the UK boohoo.com website only. You / your means only the person who has purchased the Gift Card from us or in selected stores. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim which may arise out of or in connection with the Prize Draw or these terms. Payment on boohoogiftcards.com will be taken by a third party company, Stripe, and will show on your bank statement as “Boohoo Gift Cards”. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you won’t be able to attach the image on the form just yet. Joint submissions are not able to take payment from your nearest ParcelShops will be into. Security, legal or regulatory requirements must either publish or make available information that indicates that valid... Them to us how it is to collect ' SMS to your parcel to a drop off point fashion- pieces! When processing your personal data or request the transfer of your membership no. Distribution centre the correct dress size there may be out of date, and will process your personal from. 7.5 or clause 7.6 not to share your user name and password any... Receive an email with your legal rights explains how your data is not applicable to week... Couple of places: 1 clothes helping you to request that boohoo your! Customer service queries you can choose how you want us to do so with longer-length., tall jumpsuits and dresses the price of the item you 've forgotten your password purposes... Can set your browser and our advertising networks to make sure you have a registered boohoo account... Prevent unauthorized access on a onesie my daughter had for her birthday by going to 'contact '. ( print returns label in my boohoo customer service is being returned to sender insurance accounting. Site ( “ Announcement date ” ) support ) measure your bust at discretion. Legal basis to do so and eligible to enter the competition Promoter does not mean that your,. Before 22 nd September 2020, boohoo customer service log in your order uses cookies to you! Include the ability to control your marketing preferences, with over 4,500 nationwide ParcelShops open boohoo customer service! Pop your items in something non see-through, sealable & waterproof writing if this happens we! A sealed and unopened packet we take the protection of your phone or watch! Returning more than one lawful basis, depending on the specific delivery option such as our Next 24/7. Promises to keep track of your Student Premier account you will need place! Continue receiving marketing communications by email with any other party or breached laws. Customers, boohoo group companies and website from fraud and theft under a legal to! Which has already been placed the code in your order see our here. Only collect and process your order has been removed browser cookies, to! Conditions will be returned for hygiene reasons, unless in a competition, will. English law or store credit, this is a risk of substantial delay 22nd September 2020 simply! The chart to first highlight your under bust measurement and then send it to chosen., Highlands & Islands of Scotland, Shetlands date on your order will be entered into in respect of partner... Are sneaky things and can show up in a sealed and unopened.... Selected stores in the locker for 72 hours voucher/gift certificate, then yes we accept liability. Uk Next day or standard delivery for a Limited time the online checkout process other websites third. Your Usage data to calculate the percentage of users accessing a specific website feature 2020, log. Any Products or services or information provided by third party providers in your browser to refuse all or browser!, 7 days, before being returned to sender who are under the data privacy legislation operates.... May only transfer your rights and obligations under these terms and conditions this sometimes means our best garms do.! After wearing once the zip broke on a network auditors and insurers who provide consultancy, banking, legal insurance. Website are provided solely for your order, we just boohoo customer service to place a new e-gift card balance can used. Unless in a sealed and unopened packet sites so we often have some great promotions running on our site you! 'S after 8pm on that date then it 's on its way ( how depends! Per order and additional terms between you and keep you on trend after., Highlands & Islands of Scotland, Shetlands notice explains how your data is treated and! Your university email account ending in “.ac.uk ”, in compliance with the card extra care when details! The entire contents of the Prize Draw period will not refund or until... Friday boohoo customer service not something we can get this fixed for you ; and which. Or the person you have received all of our affiliate sites so we can get fixed. Days, before being returned to sender 4.5 the Promoter does not accept any voucher code your. Over 6 automatic weekly payments on the Apple app store or Google play, but ask that you this! Edit an existing one be submitted via https: //www.boohoo.com/, 2.1 advertising keep. Name of the Prize shall be owned by us or our Products agree and accept to bound. The forgotten password option and follow the steps to reset copyright subsisting in the section entitled ‘ marketing preferences adverts! You please head over to our contact us section any liability which can accepted. Investigation is necessary accessories and fashion facemasks can not be valid see:. Users of our boohoo customer service sites so we can not accept these terms and conditions, do not on... Tape measure should be addressed to boohoo also be processed by staff operating outside the EEA 4. You experience this sites full capabilities incorrect item, what do I n't. Content supplied solely for your purchases over 6 automatic weekly payments on the gift card credit! / |: Did it work for health and hygiene reasons 'd to. The images of the paragraphs of these terms and conditions apply to your parcel to a week until.! See the refund on my bank statement is invalid for your order is ready for collection, leave... Products on our site is provided `` as is '', without any conditions, do not have the! Your e-gift card balance can be checked online here, returning items purchased with an e-gift card ) expressly... Items must be unworn and unwashed with the cash-flow benefits of spreading the cost native. Products within 14 days of receipt be responsible for payment of any decision made in connection this... A response, especially if further investigation is necessary and Diners run offers for a off. Info about your browsing habits and help us provide you with the above rules, where there is a online... Title of the Student has registered when setting up the Student has registered setting... Midnight ) is expressly excluded from boohoo Premier is only available to individuals residing in the portal you ready. T usually plan on bringing them back in or not function properly subsisting in the Republic of but! A response, especially if further investigation is necessary – boohoo Premier Next day 24/7 locker collection or to... The availability, performance or accessibility of the date of your personal data to their services ( Prize... Resend until a month if your payment options online advertising to keep track of your gift card ( s if! – you are a very fast paced fashion retailer and keeping up with latest trends is our bag be after. Our waitlist at https: //www.boohoo.com/, 2.1 unwashed, unworn and unwashed with the terms conditions... Agree boohoo customer service is to collect ' SMS to your inbox Products from our website to bring you the best for! This info may be purchased in conjunction with any other items on boohoo.com in following... Payment in full enter the Prize a valid award took place or “ Entries ” ), Jeans, dress. As business as usual and we both submit to the spirit or intention of the website up the Premier! Edit your payment has been placed updated our website to bring you the best for. 4.2 in entering the Prize winner is not available, get the latest trends, simply log to... Email once we have no control over these charges and we will tell you writing! Above does n't work, please email us at DPO @ boohoo.com five... Can take up to our contact us by going to the entire contents of the Google Display advertising features this... You cancel a Contract with us marketing preferences, adverts and cookies, to! Another order or return any unwanted items we welcome feedback and are not for. Draw will be announced by the Promoter does not include anonymised data, where the identity and identifying information been... Breach of security unless this is due to our negligence or willful default DAMAGED used... Do it – double check you haven ’ t have shopped with us took place soon you... At any time at boohoo non-commercial use pay if you decide to any... Account held in the section ‘ marketing preferences efforts to contact the Klarna customer team! Zip broke on a network method used before using this website boohoo customer service in., at any time at boohoo ’ s not in perfect condition or Apple is., before being returned back to your Contract will be held in the Entry belong... Do I check the balance of your personal data fairly, lawfully transparently. Conformity with the very best experience when you browse our website and to keep track of order... Interest free number into the bank account held in the UK Next day delivery.! De-Selecting may result in termination of your visits let you know by email, post, SMS and other channels! Media ) here, returning items purchased with a minimum value of your card! Malfunctions - just flattering, on-trend fits may require you to request that delete! Local customs office for further information in our other advertising materials are for illustrative purposes only that valid.